Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Advantage BMW Midtown

Houston, TX

Overview
Reviews
Vehicles
4.7
759 Reviews
Call Dealership (713) 289-1200
View Awards

1305 Gray St

Houston, TX

77002

Directions

By Type

Showing 759 reviews

October 03, 2023

Kyle my sales rep gave first class service from beginning to end of the process. More

by Labshep3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Rancourt , Mohammad Hamadneh, Justin McGaughey, Garrett Burleson
Report | Print
Oct 04, 2023 -

Advantage BMW Midtown responded

Congratulations on your new vehicle! We are thrilled that Kyle provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 30, 2023

It has a very professional staff who cares personally about their clients especially in the service department. More

by alexandra.galbraith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Flores and Cory
Report | Print
Oct 04, 2023 -

Advantage BMW Midtown responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 30, 2023

My reservation was useless. I arrived ahead of time for a simple state inspection and I still had to wait almost 4 hours. That makes no sense to me. More

by maurice-holt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
Report | Print
September 29, 2023

It is always superior service going into Advantage. I went in as my check engine light was on. The service advisor took care of me promptly. More

by trinarevis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Thomas
Report | Print
Oct 04, 2023 -

Advantage BMW Midtown responded

We are glad to hear that you consistently receive superior service when visiting Advantage BMW Midtown and that we promptly addressed your check engine light concern. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 28, 2023

Dealership is awesome and addressed all of my concerns. And my service rep Alejandro was awesome as well. More

by Shirlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
Report | Print
Sep 28, 2023 -

Shirlene responded

Service was exceptional and honestly exceeded my expectations. My service rep Barry Thomas is awesome!

September 28, 2023

My service advisor was very efficient and professional. Definitely will continue to work with her in the future. More

by Dhoang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vianey Sevilla
Report | Print
Oct 03, 2023 -

Advantage BMW Midtown responded

It's wonderful to hear that your service advisor was efficient and professional, and you plan to continue working with her in the future. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 27, 2023

I love the great customer service and the personal experience I received from my service advisor More

by Dana j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias
Report | Print
Sep 29, 2023 -

Advantage BMW Midtown responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 26, 2023

Fast, organized and communicate clearly. I am a return customer and will be back. Other family members also use this dealership. More

by maryrogers60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with any of the above
Report | Print
Sep 28, 2023 -

Advantage BMW Midtown responded

We appreciate your positive review about your experience with us!

September 26, 2023

Fast , efficient and professional, Mr Acosta is a fantastic professional rep for BMW , always appreciate his advice and guidance More

by Steeve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Acosta
Report | Print
Sep 28, 2023 -

Advantage BMW Midtown responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 25, 2023

A renovated Midtown BMW is very much improved, more convenient and our agent Nicholas Unruh was very helpful, attentive unlike anyone before at that place. Outstanding! Thanks, we will come back here. More

by Owen Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Unruh
Report | Print
Sep 26, 2023 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that Nicholas provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

1
...
34
35
36
...
76