Advantage BMW Midtown

My husband and I bought 2 BMW's in the last 3 months and our salesman Al Lloyd was great. He was very personable and helped us every step of the way and even after our purchase has been great helping us out our salesman Al Lloyd was great. He was very personable and helped us every step of the way and even after our purchase has been great helping us out with things that came up. We would definitely recommend BMW Midtown and salesman Al Lloyd for a great buying experience. More

Great staffs and services! Shout out to my salesman Asen! He rocks! Very responsible and kept me updated with my vehicle progress. Shout out to my salesman Asen! He rocks! Very responsible and kept me updated with my vehicle progress. More

Very unsatisfied with this place . I bought my 2015 BMW up there just cause my CHASIS STABILITY light came on and when I came to pick it up I barely made it two lights down before my c I bought my 2015 BMW up there just cause my CHASIS STABILITY light came on and when I came to pick it up I barely made it two lights down before my car started to overheat . I’ve never had that problem once before until I dropped it off . I also paid for the oil change problem which I’m afraid to use because of there faulty work preparation! I literally came to pay for a car I could no longer drive after drop off . I’m so disappointed. More

I’ve always been annoyed by this dealer, although it is close to home and thus pretty convenient. But I’ve reached a breaking point: they jumped the gun and did work I told them not to on the theory that close to home and thus pretty convenient. But I’ve reached a breaking point: they jumped the gun and did work I told them not to on the theory that I’d pre-approved it when I brought the car in. I paid them, but you’re not supposed to proceed with work unless it’s approved after giving the full estimate. Anything else is stealing. Needless to say, I won’t be buying my next car from them. More

Clean facility, better customer service needed with service, a lot of employees just sitting around and not one person greeted me as I walked in until I asked a question. No updates during service. I h service, a lot of employees just sitting around and not one person greeted me as I walked in until I asked a question. No updates during service. I had to initiate contact everyday with my service agent by end of day asking for status. Vehicles in service for about a week for simple service. After diagnostic, unnecessary recommendations for services that had already been completed just few months before. at an authorized mechanic. It’s enough that price gouging is prevalent in the world but to recommend unneeded service just because they think you need it. Not very reliable in my option. More

Fast service, was in and out quick. Quoted me what I would need done in the future without pressuring me. Quoted me what I would need done in the future without pressuring me. More

BMW Midtown received 5 stars and it was well deserved. The dealership is renowned for its exceptional customer service and the dedicated staff go above and beyond The dealership is renowned for its exceptional customer service and the dedicated staff go above and beyond More

Everyone is really nice, they go ahead and take care of you in the best way possible. They provide a great service highly recommended. you in the best way possible. They provide a great service highly recommended. More

Sales process was great however after the sell was finalized I was given the run around about when the vehicle was going to be free to pick up. I was told it would be finished being detailed by 1pm co finalized I was given the run around about when the vehicle was going to be free to pick up. I was told it would be finished being detailed by 1pm come to find out the car was never detailed. All in all it’s a great dealership to purchase from but I would iron out all the details before you finalize your sale. More