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Advantage BMW Midtown

Houston, TX

Overview
Reviews
Vehicles
4.7
759 Reviews
Call Dealership (713) 289-1200
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1305 Gray St

Houston, TX

77002

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Showing 759 reviews

December 19, 2023

We have both bought and serviced our vehicle here. We always have great experiences with customer service. More

by leanna_mp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Mejia
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Dec 20, 2023 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 18, 2023

Very attentive agent A Acosta worked to accommodate my service requirements while minimizing downtime. Most appreciated More

by Billwinkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrés Acosta
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Dec 20, 2023 -

Advantage BMW Midtown responded

It's fantastic to hear that you had a great experience and that Acosta provided attentive assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 17, 2023

Jerry ward seems to love what he does. Midtown BMW does something principally it makes good people want to work there. More

by Cdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Ward
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Dec 19, 2023 -

Advantage BMW Midtown responded

It's fantastic to hear about Jerry's passion for his work here at Advantage BMW Midtown! When a dealership fosters an environment where employees feel appreciated and motivated, it reflects positively on the entire team. Our dealership's culture plays a significant role in attracting and retaining great talent like Jerry. Our commitment to creating a positive workplace can truly make a difference in the customer experience as well. We appreciate your kind words and business. We look forward to assisting you in the future.

December 16, 2023

Greatly appreciated Advantage’s Uber experience. People were very nice and engaging. I will be back. More

by VincentWDaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna and Radar made me feel welcomed.
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Dec 19, 2023 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 16, 2023

Lulu is always taking care of us. Shes great. She will communicate with you whenever there’s something extra to be done on your car. More

by jam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourdes
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Dec 19, 2023 -

Advantage BMW Midtown responded

Lulu is an excellent service professional, keeping you informed and ensuring your car receives the attention it needs. We appreciate your business. We look forward to assisting you in the future.

December 14, 2023

Eduardo is very helpful and always available to help. He is very responsive. Great service team. More

by neda.malkani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Bendeck , Justin McGaughey
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Dec 15, 2023 -

Advantage BMW Midtown responded

It's fantastic to hear that you had a great experience and that Eduardo provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 14, 2023

Eduardo a major asset at the Advantage Location in Houston. Excellent work done and very accommodating! More

by birchwoodadvisors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Bendeck
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Dec 15, 2023 -

Advantage BMW Midtown responded

It's fantastic to hear that you had a great experience and that Eduardo provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 14, 2023

Great costumer service. All staff is very friendly. Accommodated to my schedule and provided alternative transport during the service. More

by Jabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Dang
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Dec 15, 2023 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 10, 2023

Superb service. Listen carefully and answer questions in a clear and responsive way. Always available. More

by reasoner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lulu
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Dec 12, 2023 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a superb experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

I had not used the downtown location in awhile but great service from Elaine. Picked up car for recall & performed additional services within one day. More

by Reg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine R.
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Dec 12, 2023 -

Advantage BMW Midtown responded

It's great to hear that Elaine provided excellent service downtown! Efficiently handling a recall along with additional services in just one day is commendable. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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