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Advantage BMW Midtown

Houston, TX

4.7
759 Reviews

1305 Gray St

Houston, TX

77002

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Showing 759 reviews

January 02, 2024

Customer Service is always the best. My Customer Service rep was professional and knew exactly what I needed. More

by Rmcq527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine
Jan 04, 2024 -

Advantage BMW Midtown responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 31, 2023

Excellent service department , clear quote , on time service done , great loaner , Barry is an excellent service rep , thank you . More

by sameh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry
Jan 03, 2024 -

Advantage BMW Midtown responded

Thank you for the kind words Sameh! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 30, 2023

Barry was amazing as always. I consistently feel appreciated when I visit for service. Thank you. More

by Gspicar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry
Jan 03, 2024 -

Advantage BMW Midtown responded

It's fantastic to hear that you had a great experience and that Barry provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 30, 2023

My Service Advisor/Manager Ana Mejia and Advantage BMW Midtown are the best. Always a pleasure doing business there. I highly recommend them!!! More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Mejja
Jan 03, 2024 -

Advantage BMW Midtown responded

Thank you Greg for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 30, 2023

Nice and helpful employees. Clean showroom and bathroom. Great service and expert guru that was helpful. More

by danyel2494
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad Hamadneh, Justin McGaughey, Garrett Burleson
Jan 03, 2024 -

Advantage BMW Midtown responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 29, 2023

Exemplary Experience! From the initial appointment to picking up my vehicle. Seamless! THANKS BARRY! YOU ARE AWESOME!!! More

by BMW GIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BARRY
Dec 30, 2023 -

Advantage BMW Midtown responded

It's fantastic to hear that you had a great experience and that Barry provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 28, 2023

A totally pleasant experience. I had no problem making an appointment. The Service Advisor was pleasant, professional, and helpful. I was told what needed to be done and the cost, More

by louframe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Thomas
Dec 30, 2023 -

Advantage BMW Midtown responded

We are thrilled to have provided you with a smooth and efficient experience! Having a pleasant and professional Service Advisor who kept you informed throughout the process can make the entire experience hassle-free. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 23, 2023

My service provider was very welcoming and professional he had no problem answering all my questions and concerns! More

by Tiefa Robinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kommany
Dec 27, 2023 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 23, 2023

Took vehicle in for 60k mile service. I was able to get an immediate appointment. Brought car in immediately; work was completed on time as promised. Dealership shuttle took me home and p More

by sblevins61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Ward
Dec 29, 2023 -

Advantage BMW Midtown responded

It's fantastic to hear your experience with the 60k-mile service went smoothly! Getting an immediate appointment and having the work completed on time as promised is always great news. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

My consultant was very personable and professional. She was very attentive and knowledgeable about what needed to be done to my car. More

by Rmcq527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine
Dec 27, 2023 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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