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Advantage BMW Midtown

Houston, TX

4.7
758 Reviews

1305 Gray St

Houston, TX

77002

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Showing 758 reviews

February 17, 2024

I.have the best advisor there. Alejandro always makes sure that the client is well taken care of for the best experience. More

by elmerbrown7725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro , Sebastian Olszewski
Feb 23, 2024 -

Advantage BMW Midtown responded

Thank you for the kind words Elmer! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 17, 2024

Always great service - especially from my advisor Ana Mejia - who never pushes unnecessary upgrades. I trust her to the fullest and is a big reason I always come back here and recommend to friends. Thank More

by ranjan.k.nandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Mejia - 5 stars , Sebastian Olszewski
Feb 23, 2024 -

Advantage BMW Midtown responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 12, 2024

Very professional staff who are always helpful, attentive and timely. Always stands by commitments made. More

by lgibbshok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry ward
Feb 13, 2024 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 10, 2024

Great service - on time ! Friendly staff. The lounge was pleasant and comfortable Steven and Zander’s were helpful! More

by Shifra Gardner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven and Andrea
Feb 13, 2024 -

Advantage BMW Midtown responded

We're delighted to hear that you received great service that was on time and that the staff was friendly and helpful. It's also wonderful to know that the lounge was pleasant and comfortable. We appreciate your business and look forward to serving you again in the future!

February 09, 2024

Vianey Sevilla is amazing in customer service. She goes the extra mile. You know that she really cares. More

by Ben Warner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vianey Sevilla
Feb 13, 2024 -

Advantage BMW Midtown responded

It's wonderful to hear that Vianey provided amazing customer service and went the extra mile for you. Knowing that she genuinely cares is fantastic. We appreciate your business and look forward to serving you again in the future!

February 03, 2024

I recently had the pleasure of dealing with the service team at Advantage BMW - Service Advisor Elaine consistently provides exceptional assistance with excellent recommendations. The quality of work from More

by justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine
Feb 08, 2024 -

Advantage BMW Midtown responded

Thank you for sharing your recent experience with the service team at Advantage BMW Midtown! We're pleased to hear that Service Advisor Elaine consistently provides exceptional assistance and that the quality of work from the shop is commendable. Your feedback about the minor setback with the porters is valuable, and we appreciate you bringing it to our attention. Safe travels and we hope your future visits continue to meet your expectations!

February 02, 2024

Radar was extremely professional and the dealership is outstanding. Love the amenities of waiting room. More

by cofield01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Radar
Feb 04, 2024 -

Advantage BMW Midtown responded

It's fantastic to hear that you had a great experience and that Radar provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 02, 2024

Great service. Purchase & negotiations went smooth and fast.i will definitely come back in the near future. More

by Norma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Olszewski
Feb 07, 2024 -

Advantage BMW Midtown responded

Thank you for the kind words Norma! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 31, 2024

if a sales person can't remember the sales tips or conversation, what can I say further !! More

by faisal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
client rankin, Sebastian Olszewski
Apr 04, 2024 -

Advantage BMW Midtown responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 19, 2024 -

Advantage BMW Midtown responded

Thank you for bringing this to my attention. I apologize that your recent experience was unpleasant I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Sebastian Olszewski General Manager solszewski@Advantagecars.com

January 25, 2024

Kamil is the best service advisor at BMW. This dealership is efficient & helpful. I recommend them More

by LC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamil
Jan 26, 2024 -

Advantage BMW Midtown responded

It's fantastic to hear that you had a great experience and that Kamil provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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