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Advantage BMW Midtown

Houston, TX

4.7
758 Reviews

1305 Gray St

Houston, TX

77002

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Showing 758 reviews

March 26, 2024

Great environment, location and professional consultants with great customer experience. From engine work to simple check ups, Advantage BMW continues to impress with their loyalty and and knowledge. More

by dmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Aguirre, Sebastian Olszewski
Apr 03, 2024 -

Advantage BMW Midtown responded

Thank you for your kind words! At Advantage BMW Midtown, we are committed to providing top-notch service and ensuring our customers have a great experience, whether it's for engine work or routine check-ups. We value your loyalty and trust in us, and we look forward to continuing to meet your automotive needs in the future.

March 23, 2024

Clean, nice staff and very helpful explain everything that need to be done. the mechanic shows what is needed virtually. More

by Tony613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Aguirre
Mar 27, 2024 -

Advantage BMW Midtown responded

We're glad to hear that you had a positive experience at our dealership, including clean facilities, helpful staff, and clear explanations about the necessary work. Our mechanic's virtual demonstrations are aimed at enhancing transparency and understanding. Thank you for choosing us for your automotive needs!

March 23, 2024

Excellent service experience at a great service center like Avanage BMW and handled by a very friendly person in Bryant B More

by AshokNair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant B
Mar 27, 2024 -

Advantage BMW Midtown responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 21, 2024

Excellent customer service and very accommodating. Always professional and quick communication. They got my car in and fast. More

by T pick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine
Mar 22, 2024 -

Advantage BMW Midtown responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 21, 2024

Great and efficient service. I informed them that I was on a time crunch and they did everything to make sure I was in and out quick. Even asked me to email the necessary documen More

by Cinthya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine
Mar 26, 2024 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 20, 2024

Edwardo was very attentive and helpful, he kept me aware of everything that was going on. More

by Chocklet6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwardo Bendec
Mar 22, 2024 -

Advantage BMW Midtown responded

It's great to hear that Edwardo provided you with attentive and helpful service, keeping you informed throughout the process. Safe travels!

March 20, 2024

Clean, efficient and knowledgeable staff on hand. I always have confidence in the service quality of my BMW and the service center is my first choice for maintenance. Service time is always punctual More

by dansmith505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Briones
Mar 22, 2024 -

Advantage BMW Midtown responded

We're pleased to hear that you find our service center clean, efficient, and staffed with knowledgeable professionals. Thank you for making us your first choice for maintenance, and we're glad to provide punctual service with proactive advisors to keep you informed.

March 19, 2024

Adam was a great help and provided a five-star service. Will be back for my future maintenance work! More

by KJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Mar 21, 2024 -

Advantage BMW Midtown responded

It's fantastic to hear that you had a great experience and that Adam provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 16, 2024

Made an online appt easily. Service coordinator had helped me before, very pleasant exchange of information. Offered a state inspection that I did not know could be done this More

by DOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Acosta
Mar 19, 2024 -

Advantage BMW Midtown responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

March 16, 2024

Jerry was my service rep and he was awesome. Hope he stays, as I always have someone new!! More

by L. Christine ziadie
Recommend Dealer
Yes
Employees Worked With
Jerry in service dept!
Mar 19, 2024 -

Advantage BMW Midtown responded

Thank you for the kind words Christine! We are very happy to hear that we were able to provide you with an enjoyable experience!

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