Advantage BMW Midtown
Houston, TX
Filter Reviews by Keyword
By Type
Showing 1,149 reviews
Be careful… extremely careful, as they quote you one price, then charge you a higher price when you are there to pick up your car We will never go back price, then charge you a higher price when you are there to pick up your car We will never go back More
I received timely service. My service rep new the history on my car and explained the service that was needed and why it was needed. My vehicle was ready on time and my cost est My service rep new the history on my car and explained the service that was needed and why it was needed. My vehicle was ready on time and my cost estimate was accurate. My rep is very personable and greeted me with a smile.He is always helpful knowledgeable and explains the car's performance so I can understand. More
Advantage bmw is the best place for servicing your bmw. I have been going there for 3 years now and will be a life time client. Its very family oriented and welcoming on every visit. They are exellent prof I have been going there for 3 years now and will be a life time client. Its very family oriented and welcoming on every visit. They are exellent professionals and i am always taken care of by the best there. Good job guys keep up the good work. More
We've purchased two vehicles from Advantage BWM Midtown and serviced four vehicles there. JP Pineda in the sales department took great care of us most recently with the purchase of my wife's pre-owned X5. and serviced four vehicles there. JP Pineda in the sales department took great care of us most recently with the purchase of my wife's pre-owned X5. Good communication, upfront pricing, and he made sure the vehicle was spotlessly detailed. Over in service, Steven Dang always provides great service and regular maintenance. We don't buy new or the biggest and fanciest vehicles, but we always get first class treatment regardless. Thanks to the whole team! — Doug D. More
Rebeca is the best service advisor I’ve ever worked with! She’s knowledgeable, honest, and truly looks out for her customers. She took time to explain my warranty coverage, available coupons, and even taught She’s knowledgeable, honest, and truly looks out for her customers. She took time to explain my warranty coverage, available coupons, and even taught me what to ask if I ever go elsewhere for repairs. I’ve been coming to BMW Midtown for years, but no one ever told me you have to request a loaner about two weeks in advance — Rebeca did, and now I can plan ahead. She makes me feel comfortable, seen, and heard every time I visit. She’s changed my perception that dealership service centers are overpriced or pushy. I trust her completely and feel confident bringing my car to her for anything. BMW Midtown is lucky to have her! More
David is amazing! He was so helpful, and took the time to explain everything to me. I’m new to the area, and he ensured everything went smoothly and really did allevia He was so helpful, and took the time to explain everything to me. I’m new to the area, and he ensured everything went smoothly and really did alleviate any stress that I had. More
My Advisor Barry Thomas has always provided confidence and knowledge. He takes the time to know me personally and thereby knowing the needs of what I want with my vehicle. and knowledge. He takes the time to know me personally and thereby knowing the needs of what I want with my vehicle. More

