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Advantage BMW Midtown

Houston, TX

Overview
Reviews
Vehicles
4.7
758 Reviews
Call Dealership (713) 289-1200
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1305 Gray St

Houston, TX

77002

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Showing 758 reviews

July 13, 2024

I have owned five cars from Advantage. Their service department is a joy. They inform, they get it right the first time. They have an impressive and comfortable waiting area with delicious More

by Senile old Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Valdez and Eduardo Bendeck
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Jul 14, 2024 -

Advantage BMW Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Advantage BMW Midtown! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 12, 2024

Excellent customer service and care. Excellent customer service and care. Exceptional customer service and care. More

by Rolando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourdes, Sebastian Olszewski
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Jul 13, 2024 -

Advantage BMW Midtown responded

Hi Rolando, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 04, 2024

Great experience & best customer service. Albie was very professional and made the process very smooth, easy and fast. More

by Gsxr600lgv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albie Sugiharto
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Jul 05, 2024 -

Advantage BMW Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to Albie here at Advantage BMW Midtown! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 18, 2024

Greatly thankful for Ricardo Quiroz helping me and Sam Rezaei assisting with financing for getting me into a new BMW More

by Maczj1126
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Quiroz, Sam Rezaei, Sebastian Olszewski
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Jun 20, 2024 -

Advantage BMW Midtown responded

Hello, we're happy you found our staff to be so supportive during your experience here at Advantage BMW Midtown. We are always more than happy to assist you if anything else comes up. Take care!

June 18, 2024

Good experience. My service technician, Adam, was great. Work done in less than four hours. More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Martinez
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Jun 19, 2024 -

Advantage BMW Midtown responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 18, 2024

Poor communication. I had to initiate all aspects of the service. Services were performed on vechile without permission. I felt disrespected about the whole experience More

by APGATLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anna
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Jun 19, 2024 -

Advantage BMW Midtown responded

Our top priority is to ensure our customers are completely satisfied with our services. We apologize for any inconvenience you may have encountered with your visit, due to the lack of communication and any services that may have been performed without prior approval. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Sebastian Olszewski General Manager solszewski@advantagecars.com

June 18, 2024

Professional and attentive. Provided great service! Thank you Alejandro for your help getting my car repaired on time! More

by M.S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Jun 20, 2024 -

Advantage BMW Midtown responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 17, 2024

Advantage BMW provides fast and efficient service to its customers. They provide a shuttle service. More

by RK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Thomas
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Jun 18, 2024 -

Advantage BMW Midtown responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

June 15, 2024

Barry is the best service rep I have ever used! My work is always completed timely and if I have emergency repairs he schedules me in. He is upfront and keeps you updated with services performed. More

by LA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry T
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Jun 17, 2024 -

Advantage BMW Midtown responded

Hi, we're happy you found Barry to be so supportive during your experience here at Advantage BMW Midtown. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 15, 2024

The service advisor was fantastic today-great customer service support and others should take her lead More

by DealerRate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No other associated was involved
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Jun 17, 2024 -

Advantage BMW Midtown responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

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