Advantage BMW Midtown

Every time I go to the service my car everyone always looks like they just hate their job. Just there to collect a check. looks like they just hate their job. Just there to collect a check. More

Very pleased with advisor keeping me informed on the status of my vehicle and getting me a loaner when it was going to take several days to repair. status of my vehicle and getting me a loaner when it was going to take several days to repair. More

The process started off rough with the service people using the wrong words, but tried his best to correct and make an admend using the wrong words, but tried his best to correct and make an admend More

Jerry Ward is my advisor, and this is the second time I have had the opportunity to work with him. He took charge of my second flat in less than a month, going the extra mile, and I am very grateful for hi have had the opportunity to work with him. He took charge of my second flat in less than a month, going the extra mile, and I am very grateful for his support. I hope to continue having Jerry as my go-to person for all my X1 needs. Thank you, Jerry. More

As usual the service was excellent. The manager in charge was Steve Dang very professional, knowledgeable who explained the whole process. Lilia a satisfied customer The manager in charge was Steve Dang very professional, knowledgeable who explained the whole process. Lilia a satisfied customer More

Service department was great. They helped me when I needed unexpected service. Barry was a very helpful service adviser, highly recommend him. They helped me when I needed unexpected service. Barry was a very helpful service adviser, highly recommend him. More

Doing right by the customer is not always the norm, but the entire maintenance department at Advantage BMW are special. Specifically want to express my gratitude to Lourdes La Rosa, honest, easy going, and the entire maintenance department at Advantage BMW are special. Specifically want to express my gratitude to Lourdes La Rosa, honest, easy going, and easy to communicate with, she demonstrates tremendous dedication to her craft. She is truly outstanding among her peers. Please go see them! More

Ana was great as usual. I bought my X3 certified Preowned from Advantage. They went the extra mile to take care of a few issues with the X3 as part of my deal. The servic I bought my X3 certified Preowned from Advantage. They went the extra mile to take care of a few issues with the X3 as part of my deal. The service has been wonderful plus they’ve honored the extended warranty that comes with a certified preowned BMW. I will purchase here again More

Great service from service advisor Elaine Flores. She was very friendly, kind and helpful today. She was very friendly, kind and helpful today. More

Brought vehicle in for routine maintenance. Just recently exceeded mileage warranty. Thanks to dealer, was able to purchase an extended warranty that covered all items- and for less than the ro Just recently exceeded mileage warranty. Thanks to dealer, was able to purchase an extended warranty that covered all items- and for less than the routine maintenance items would have cost! More