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Advantage BMW Midtown

Houston, TX

4.7
758 Reviews

1305 Gray St

Houston, TX

77002

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Showing 758 reviews

August 27, 2024

Wonderful experience each and every time I visit there. Ana was so nice and helpful from beginning to end. The atmosphere there is so nice and inviting. If I could give ten stars I would. I highly recommen More

by Mz Barbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Mejia
Aug 27, 2024 -

Advantage BMW Midtown responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2024

Top notch service every time with knowledgeable service advisors and service technicians. I won’t take my car anywhere else. More

by earthlovebrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin
Aug 31, 2024 -

Advantage BMW Midtown responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Advantage BMW Midtown! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 27, 2024

Sold car with check engine light on. They cleared the code while we were picking up, but immediately after it went back on. Also said they were going to repair big scratches and chips, h More

by caseysullivanseattle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sebastian Olszewski
Aug 31, 2024 -

Advantage BMW Midtown responded

caseysullivanseattle, We truly value your business and thank you for bringing this to my attention. Please, contact me directly atscargo@maxwellford.com. I would appreciate the opportunity to resolve this issue and to know more about your experience. I'll look forward to speaking with you. Steve Cargo Sales Manager scargo@maxwellford.com

August 27, 2024

Robert Garcia is the best here He assisted us from the start until the end He serviced the car twice and he treats me the same courtesy and kindness Overall it was an excellent experience with him and More

by Grace and Marc Hunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Garcia , Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Aug 31, 2024 -

Advantage BMW Midtown responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2024

Service provided a very efficient transport person was very courteous car was repaired quickly enjoyable transaction More

by Chocklet6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant with service
Aug 25, 2024 -

Advantage BMW Midtown responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2024

Eduardo is the best. He’s honest and represents BMW well. I’ve never felt like he attempts to have me get a service that’s not needed. Let me also say that BMW provide More

by #1Nurse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
Aug 26, 2024 -

Advantage BMW Midtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Advantage BMW Midtown. We hope you have a great day!

August 22, 2024

I take my car here for all service needs. Very professional experience always. Will keep going here. More

by Jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Flores
Aug 24, 2024 -

Advantage BMW Midtown responded

Hi Jaime, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

August 22, 2024

Excellent customer service. Felt welcome when I entered the service area. Alejandro did a great job keeping me updated. More

by Alderick.Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Hamadneh, Justin McGaughey, Garrett Burleson, Sebastian Olszewski
Aug 24, 2024 -

Advantage BMW Midtown responded

Hello, we're happy you found our staff to be so supportive during your experience here at Advantage BMW Midtown. We are always more than happy to assist you if anything else comes up. Take care!

August 21, 2024

Scheduling service has always been easy through personalized assistance, and any issues found explained in a fashion readily understood. Status of servicing an is easily updated. More

by JSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Thomas
Aug 24, 2024 -

Advantage BMW Midtown responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 18, 2024

It was. a pleasure dealing. with. the sales staff. at. Advantage. Specifically, thank you to. Asen, Ali. and. Deana. More

by faramg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asen Nawaz. Ali Altai. Deana Ismajli. 5 stars for all.
Aug 19, 2024 -

Advantage BMW Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

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