Advantage BMW Midtown
Houston, TX
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Wonderful experience each and every time I visit there. Ana was so nice and helpful from beginning to end. The atmosphere there is so nice and inviting. If I could give ten stars I would. I highly recommen Ana was so nice and helpful from beginning to end. The atmosphere there is so nice and inviting. If I could give ten stars I would. I highly recommend this dealership to anyone that is in search of professionalism and care. You will be impressed as I am once you go there for your BMW or Your vehicle service needs. Thank you Advantage BMW. More
Sold car with check engine light on. They cleared the code while we were picking up, but immediately after it went back on. Also said they were going to repair big scratches and chips, h They cleared the code while we were picking up, but immediately after it went back on. Also said they were going to repair big scratches and chips, had us wait extra 5 days to make sure it was done right then the "repairs" came off while hand washing. They used a black polish to conceal chips/scratches. Now manager won't call back to make issue right. More
Robert Garcia is the best here He assisted us from the start until the end He serviced the car twice and he treats me the same courtesy and kindness Overall it was an excellent experience with him and start until the end He serviced the car twice and he treats me the same courtesy and kindness Overall it was an excellent experience with him and this dealership and service car company Thanks Robert and the whole team! More
Eduardo is the best. He’s honest and represents BMW well. I’ve never felt like he attempts to have me get a service that’s not needed. Let me also say that BMW provide He’s honest and represents BMW well. I’ve never felt like he attempts to have me get a service that’s not needed. Let me also say that BMW provides quality care to your car. and they get it right the first time. More
Excellent customer service. Felt welcome when I entered the service area. Alejandro did a great job keeping me updated. Felt welcome when I entered the service area. Alejandro did a great job keeping me updated. More
Scheduling service has always been easy through personalized assistance, and any issues found explained in a fashion readily understood. Status of servicing an is easily updated. personalized assistance, and any issues found explained in a fashion readily understood. Status of servicing an is easily updated. More
It was. a pleasure dealing. with. the sales staff. at. Advantage. Specifically, thank you to. Asen, Ali. and. Deana. a pleasure dealing. with. the sales staff. at. Advantage. Specifically, thank you to. Asen, Ali. and. Deana. More