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Advantage BMW Midtown

Houston, TX

Overview
Reviews
Vehicles
4.8
1,048 Reviews
Call Dealership (713) 289-1200
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1305 Gray St

Houston, TX

77002

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Showing 1,048 reviews

July 28, 2025

Always My service rep Bernardo is above par professional and gets the job done @ ✅ best rates Advantage always takes great care of my Dinan Beemer with detailed videos before repair Thanks n blessings D More

by luvsortho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernardo Service
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July 26, 2025

Very professional employees both in the service department and the sales department. Service department keeps me informed of the status of my car. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
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Jul 27, 2025 -

Advantage BMW Midtown responded

Hi John, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 25, 2025

I love this location, never had any issues with my car after servicing.Clean facility.My favorite service consultant is Elaine. More

by Kmarion0419
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elaine Flores, Sebastian Olszewski
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Jul 27, 2025 -

Advantage BMW Midtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Advantage BMW Midtown. Please don't hesitate to reach out if there's anything additional we can do for you.

July 25, 2025

Always a pleasure working with Advantage BMW Midtown. Al Lloyd made the car selection experience very seamless. His knowledge and guidance made all the difference in my purchase. More

by Jerome
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Lloyd
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Jul 26, 2025 -

Advantage BMW Midtown responded

Hi Jerome, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Advantage BMW Midtown. Please don't hesitate to reach out to us if there's anything more we can do!

July 23, 2025

The service department got me an appointment quickly. They diagnosed and fixed my problem accurately and quickly. More

by maryInHTx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant
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Jul 24, 2025 -

Advantage BMW Midtown responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 23, 2025

After spending several thousand dollars with Advantage BMW, it would’ve only been possible and comforting with Jerry Ward’s advisor ship and leadership with the technicians. I know my car will be in tipto More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Ward
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Jul 26, 2025 -

Advantage BMW Midtown responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 23, 2025

Service is top notch really great advisor Barry Thomas and the loaner car head Kelly is awesome as well More

by Christopher C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Thomas
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Jul 26, 2025 -

Advantage BMW Midtown responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 22, 2025

Exceptional service at Advantage BMW! Friendly staff made my first visit stress-free. Highly recommend! More

by carlapunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leyla Rodriguez
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Jul 24, 2025 -

Advantage BMW Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Advantage BMW Midtown! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 21, 2025

⸻ Robert Garcia was my advisor, and he was extremely knowledgeable and professional throughout the entire process. The work was completed quickly and at a very reasonable price. I highly recommend him a More

by Aida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
Report | Print
Jul 22, 2025 -

Advantage BMW Midtown responded

Hi Aida, thank you for your kind review. We are happy to pass along your comments to the team here at Advantage BMW Midtown. Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to share your positive experience with the world. Have a great day!

July 19, 2025

Service is fine. Got car back from service center and it was dirty all on the outside. Not typical but disappointing this trip. More

by melissasmaynard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leyla Rodriguez
Report | Print
Jul 22, 2025 -

Advantage BMW Midtown responded

Dear Melissa, Thank you for taking the time to share your feedback. While we’re glad to hear that the service itself was fine, we’re very sorry to learn that your vehicle was returned to you in less-than-ideal condition. That is not the standard we hold ourselves to, and we completely understand how disappointing that must have been. We appreciate you bringing this to our attention, and we’d like to make it right. If you’re willing, please reach out to our Service Manager directly at 713-289-1282, so we can personally follow up and ensure your next visit meets your expectations. Thank you again for your visit and for giving us the opportunity to improve.

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