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Advantage BMW Midtown

Houston, TX

4.8
868 Reviews

1305 Gray St

Houston, TX

77002

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Showing 868 reviews

March 12, 2025

Had a great experience with this dealership—professional, responsive, and efficient! Big shout-out to Drew in sales for his excellent assistance and to Elaine in the service center for ensuring a smooth and More

by drockman
Recommend Dealer
Yes
Employees Worked With
Drew
March 11, 2025

My car was not cleaned and the charge was only 27 percent. I expected a better service for a 2025 model that I got from you guys. I have to say that your customer service sucks. More

by olatunbosunsomorin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon
March 10, 2025

My experience with today car service with Advisor, Barry Thomas was courtesy, thorough, professional, and fast. More

by CaldIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Thomas , Sebastian Olszewski
March 10, 2025

Great experience building and leasing our fifth BMW. Kevin Montano was very pleasant and patient; he is knowledgeable and professional. Everyone from the front door to the desk and beyond are very frien More

by mcnotzon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Montano
March 09, 2025

I would recommend Jose Boscan - he did an excellent job helping me with the necessary services on my bmw as well as answering my questions and keeping me updated. More

by Ckross69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Boscan , Sebastian Olszewski
March 08, 2025

My service advisor (Lourdes) and the service techs did a great job in easily resolving an issue with the sunroof at zero cost. They provided great service throughout. More

by Ricardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lourdes
Mar 10, 2025 -

Advantage BMW Midtown responded

Hi Ricardo, we're happy you found our staff to be so supportive during your experience here at Advantage BMW Midtown. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 08, 2025

Very welcoming team. Super smooth process, great communication, service was completed by promised time. Alejandro was solid and look forward to working with him in the fu More

by chits-16canine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
Mar 10, 2025 -

Advantage BMW Midtown responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2025

Great Service. Fast, clear, and helpful.. Everybody explains everything to the point. I will always recommend you. Thank you More

by Eduardo A Carrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Olszewski
Mar 09, 2025 -

Advantage BMW Midtown responded

Hi Eduardo, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 06, 2025

Kevin Montano trusted advisor superstar ! Such an amazing experience! Everyone is smiling and gracious. You feel you’re becoming part of a family when you purchase at Midtown BMW. It’s More

by vikkiehlert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Montano , Sebastian Olszewski
Mar 09, 2025 -

Advantage BMW Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Advantage BMW Midtown! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 03, 2025

Luis Ventura made the car-buying process incredibly quick and easy! He was super helpful, patient, and made sure everything went smoothly. I truly appreciate his professionalism and great customer serv More

by Nickwoo2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Ventura
Mar 08, 2025 -

Advantage BMW Midtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Advantage BMW Midtown. Please don't hesitate to reach out if there's anything additional we can do for you.

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