Advantage Acura of Naperville

Purchased a 2020 Tesla Model X on Monday the 5th. Communication with Churchill was fantastic and timely. A whirlwind experience that went smoothly and held no surprises. Thanks to both Churchill and Communication with Churchill was fantastic and timely. A whirlwind experience that went smoothly and held no surprises. Thanks to both Churchill and Barry for their friendly assistance. Very satisfied with the outcome and the vehicle. Nice work, gentlemen. More

The best customer service from sales to management! I have to say some people should really keep their reviews about the topic. Car buying experience! Some cheap man on here writing about a stolen $500 I have to say some people should really keep their reviews about the topic. Car buying experience! Some cheap man on here writing about a stolen $500 item that he probably never had! Like who leaves an expensive item in the car? I hate to see someone writing wrong things on reviews especially it seems pretty racist like he’s profiling a manager at the dealership. What is wrong with you? Anyways buy a car from here you won’t be dissatisfied! More

Jordan Sullivan was a great salesperson to work with. After talking to a dozen dealerships this month, I can say that Jordan was the most straight-forward and helpful. He let me know once the new Integra After talking to a dozen dealerships this month, I can say that Jordan was the most straight-forward and helpful. He let me know once the new Integra was in for a test drive and which allocations were in the pipeline for reserving in a prompt manner. The dealership doesn't have you jump through hoops + imaginary markups on new orders/allocations like other locations do. More

Holly was amazing every step of the way on buying a new vehicle that met all of our families expectations. There was a lot to choose from and it didn’t take long to pick one out. Jerry in finance made the vehicle that met all of our families expectations. There was a lot to choose from and it didn’t take long to pick one out. Jerry in finance made the final step very seamless. Would highly recommend for all of your purchase and service needs. More

James Heath was wonderful, patient & kind. He explained everything & answered all of my questions. Didn’t rush me & didn’t try to get me to buy the car. I would highly recommend this dealers He explained everything & answered all of my questions. Didn’t rush me & didn’t try to get me to buy the car. I would highly recommend this dealership & salesman. More

Extremely easy buying process, highly recommend you see Nathan Gonzalez at this Acura dealership. Everything from vehicle presentation to pricing to simple communication through calls or text and emails wa Nathan Gonzalez at this Acura dealership. Everything from vehicle presentation to pricing to simple communication through calls or text and emails was great. Will definitely be coming back for future purchases. More

I had to take my 08 Acura MDx for +ve battery cable replacement, it is coming off loose and hood doest saty put, i want to replace the struts to keep the hood locked. When I explain this to service tec replacement, it is coming off loose and hood doest saty put, i want to replace the struts to keep the hood locked. When I explain this to service tech, she tells me there is diagnostic charge 145 she has to charge, she is not going to charge another diagnostic charge for struts. WOW. anyways to replace the + cable they charged me 418 parts and labor, 2 hours of labor and rest cost of the cable. that seems to be on very high end of the price. I used to take my vehicle here before and prices were not these crazy, I think i am done here i have to look for somewhere else. More

James Heath was the face of your dealership. His excellence and professionalism was my inspiration for purchase. James was knowledgeable, no pressure, treated you like a friend. I would highly recom excellence and professionalism was my inspiration for purchase. James was knowledgeable, no pressure, treated you like a friend. I would highly recommend advantage Acura of Naperville to my friends, and ask for James. More

When I purchased my second Acura from this dealership. I made the decision based on the cost and value. Going forward I would be vary unlikely to buy another vehicle from this dealership. I was attracted to made the decision based on the cost and value. Going forward I would be vary unlikely to buy another vehicle from this dealership. I was attracted too this dealership because of their 15% Costco discount on parts. The other perk was the free anytime car wash. After a year or two they dropped that perk. I believe I purchased that perk when I purchased my MDX. I felt that customer focus was a corporate ploy. I would give there service department 4 stars..They are friendly, courteous and professional. Bottom line there are so many great brands and dealerships with friendly and professional sales associates in the Chicago suburbs. Why buy from this dealership when you have so many choices. More