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666 Reviews of Acura of Westchester - Service Center
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April 01, 2025
Jose was excellent. All went smoothly and I got a ride home while my Acura was being service. Everyone was so polite and efficient. Nancy Lennon All went smoothly and I got a ride home while my Acura was being service. Everyone was so polite and efficient. Nancy Lennon More
by Nmllockwood
Employees Worked With
Jose
April 01, 2025
Excellent dealership! Everyone is always very professional, knowledgeable and helpful. Making sure all issues are resolved in a timely manner. Everyone is always very professional, knowledgeable and helpful. Making sure all issues are resolved in a timely manner. More
by Jmmightly
Employees Worked With
Alicia Demarco
March 31, 2025
Great team. They put a lot of care into their work. They make sure that all issues are resolved. Highly recommend! Tom was great!! They put a lot of care into their work. They make sure that all issues are resolved. Highly recommend! Tom was great!! More
by Joannabayn
Employees Worked With
March 29, 2025
Excellent Service - Highly Recommend! My car needed a major car repair and Tom Maxfield handled it . Acura diagnosed the problem quickly, explained to me, and completed the work on time. My car needed a major car repair and Tom Maxfield handled it . Acura diagnosed the problem quickly, explained to me, and completed the work on time. My car is now in great shape. Tom is honest and dedicated to quality work. Highly recommend.! More
by svngrce07
Employees Worked With
March 28, 2025
Sal is an awesome service advisor. He always delivers outstanding service. Sal goes the extra mile to help you understand and provides great follow-up if needed. You can trust his expe He always delivers outstanding service. Sal goes the extra mile to help you understand and provides great follow-up if needed. You can trust his experience and knowledge of the Acura brand. If anyone is looking for service on their Acura, Please see Sal! A true professional! More
by show923
Employees Worked With
March 27, 2025
Sal’s Excellent Service! I want to give a big thank you to Sal for his outstanding service. He was incredibly polite, addressed all my questions, ensured my car services we I want to give a big thank you to Sal for his outstanding service. He was incredibly polite, addressed all my questions, ensured my car services were completed, and kept me informed about the repairs. Overall, I had a fantastic experience! ~Jennifer More
by Jennvv
Employees Worked With
March 27, 2025
Great dealership. I had a great experience when I brought my car in for service. Alicia was great. She was clear and very attentive. I highly recommend this dealershi I had a great experience when I brought my car in for service. Alicia was great. She was clear and very attentive. I highly recommend this dealership More
by pico.ndao
Employees Worked With
Alicia
March 27, 2025
Sal and Acura of westchester’s service and sales team are fantastic they go above and beyond to make sure you are getting the best service possible. They don’t up sell u on anything its really a great dealer fantastic they go above and beyond to make sure you are getting the best service possible. They don’t up sell u on anything its really a great dealership I definitely recommend this place. More
by Jacob suyun
Employees Worked With
May 25, 2024
Had a very poor experience today with the service department. Brought 2 tires in to get mounted. Very simple...right..? Nope. It took 2 hours and I had the first appointment at 7:45am. I was literall department. Brought 2 tires in to get mounted. Very simple...right..? Nope. It took 2 hours and I had the first appointment at 7:45am. I was literally the first car at the gate before they even opened. They assigned a mechanic who I don't think was even as old as my car -- 22 years. I bought my car there, btw. He set off the dealer installed alarm and had no idea how to turn it off so he disconnected the battery which is a problem because of a factory defect re-setting the alarm code. Ok, fine, we dealt with this eventually. But then I asked at least 3 times for new tire valves and they were not installed. And to be honest, I believe that the service rep STILL has no idea what a tire valve is. When i was told the car is ready and inquired about the new valves, apparently they were not installed, so they had to pull the car in again and basically re-mount, and probably re-balance the tires unless he marked them precisely. I see this experience as a big problem everywhere today. People are not trained properly and there is not sufficient supervision. Mounting 2 tires has to be the easiest job possible on a car. After today, I don't think I can trust them to do anything on my car again. I will need a new car eventually, and my 22 year old Acura has been an amazing car --- the best ever. But there is no way I would buy my next Acura here... More
by mm
Employees Worked With
David Santos (Service Rep) / service shop supervisor (name unknown)
