Acura of Tempe

Overall my recent service experience was a good one at Acura of Tempe. A little frustrated that the I had to come back due to the amount of the time the first service apt took, plus additionally a misund Acura of Tempe. A little frustrated that the I had to come back due to the amount of the time the first service apt took, plus additionally a misunderstanding of the accessory that was to be ordered was not the one I thought all parties had agreed was the part I wanted to have installed. More

Dana is always wonderful to work with. She's efficient, follows up, gives me good time estimates, and is very nice. Someone meets me as soon as I drive up and shows me to the lounge area until my service a follows up, gives me good time estimates, and is very nice. Someone meets me as soon as I drive up and shows me to the lounge area until my service advisor is available. Everyone is extremely polite and it's obvious that this dealership takes great care in providing reliable and excellent customer service. More

We had a good experience with Dan, the financing department and the dealership in general. We had sourced the car online and knew what we wanted. The finance department was even willing to talk to o department and the dealership in general. We had sourced the car online and knew what we wanted. The finance department was even willing to talk to our bank the day before we visited to understand the exact situation that we had already worked out so that our weekend visit would be as quick and easy as possible. We are happy with the experience and happy with the car! More

We had been browsing for cars for a couple of months. Out of all the dealerships that we visited, I can honestly say that Acura of Tempe was by far superior in all aspect of our sales experience. From Out of all the dealerships that we visited, I can honestly say that Acura of Tempe was by far superior in all aspect of our sales experience. From the minute that we were greeted when we pulled into the dealership to the completion of the sale, the service was outstanding. Two managers were available for any questions. Our sales person was very knowledgeable and extremely accomodating to our needs. The finanace person was also very helpful and pleasant. All and all, the purchase of our car was an excellent experience More

We are very impressed with everything at the Acura of Tempe facility. Never have we had such excellent care and concern and have been pleased with everyone and everything. We had been to other car deal Tempe facility. Never have we had such excellent care and concern and have been pleased with everyone and everything. We had been to other car dealers before Acura and always had the run around keeping you there for hours. Your place is different and we were greatly impressed with the sales personnel and all other type of personnel. Thank you for your care and concern. More

I love this dealership! The people are always exceptionally friendly and respectful. They go over every aspect of service in detail; there are never any surprises. The waiting area is immaculate exceptionally friendly and respectful. They go over every aspect of service in detail; there are never any surprises. The waiting area is immaculate and includes free snacks and drinks. It's convenient -- they have a prompt courtesy shuttle (I've had to wait for long stretches at other dealers), and if service will take a while, you can get a loaner; no problem. They can always get my car in quickly, too. I've had my car serviced here for the past 6 years, and it is always returned to me cleaned inside and out. Prices are not cheap, but not excessive. More

My experience with this dealership (and I have not used dealers in the past due to poor experiences)has been above and beyound my expectations. Their service department bend over backwards to make sure the dealers in the past due to poor experiences)has been above and beyound my expectations. Their service department bend over backwards to make sure the customer is satisfied. High recommendation. More

The sales staff was fine, friendly, informative. I didn't feel any pressure. They were willing to negotiate pricing, even on top of the "no hassle" Costco pricing. My only caution is with the Fina didn't feel any pressure. They were willing to negotiate pricing, even on top of the "no hassle" Costco pricing. My only caution is with the Finance department. They lied to me about the extended warranty. Do your homework before going in. More

I stopped into this dealer to see several used cars they had listed on their website in their used car inventory. The first gentleman I met on the lot was friendly. I asked to see the cars on my list, and h had listed on their website in their used car inventory. The first gentleman I met on the lot was friendly. I asked to see the cars on my list, and he informed me that only one of the 4 cars was actually on their lot, and the other three he "figured" were at their the Subaru dealer belonging to the same owner. I was disappointed, but that didn't prompt this negative report. This guy took me into the dealership to ask the internet guy about the cars that were not there. I told him my story, which was this: I had just come from the Toyota dealer where we had fallen in love with a used car. But before making an offer on it, I wanted to see these last couple cars on my list...so there I was. The internet guy, and another sales men in his office asked what I liked so much at Toyota. I told them it was a Toyota Venza. The three of them proceeded to go on a 5 minute tangent about how crappy Toyotas are, how they have no resale value, how bad their A/C is and just carried on. YOU HAVE TO BE KIDDING ME! I have never seen sales people act so poorly, or so unprofessionaly. I immediately left the dealer and have no intention of going back. Sales 101 says don't bag the competition...especially when the person your talking to might be a VERY happy owner of the competitions product, like me. I have a Toyota 4Runner with a 190,000 miles on it, and it's been the best vehicle I have EVER owned! Oh, and the AC works terrific! Idiots. More

Tim was very objective and did not waste my time with unecessary information. He was able to answer my questions quick and was able to judge what I wanted and made the deal happen. I think both Tim and T unecessary information. He was able to answer my questions quick and was able to judge what I wanted and made the deal happen. I think both Tim and Thomas made a great team and i apprecite them working late on Sunday(weekend) and made the deal happen. Full Credit to both of them. Excllent experience! I will definitely recommend it to all my friends and family. More