Acura of Tempe

The level of professional and courteous service always exceeds my expectation. This visit was for an oil change and everyone from my service advisor Abel Tabo to the nice young man who shuttled me to exceeds my expectation. This visit was for an oil change and everyone from my service advisor Abel Tabo to the nice young man who shuttled me to work were great. I'm happy I chose Acura of Tempe. More

We are very pleased with everyone we have ever worked with at your place. Love the conveniences you have to offer while we wait for servivce. Had my morning coffee while watching the news on your TV. with at your place. Love the conveniences you have to offer while we wait for servivce. Had my morning coffee while watching the news on your TV. Couldn't believe all the goodies you had to eat. What a treat getting my car serviced with all the many things you had while waiting. Thanks you!! More

Great service by Todd Goldhammer my service advisor. I drive a 2001 MDX and yet I feel spoiled like I am driving a 2011. My car was serviced on my time line. I love that if necessary a loaner car is f drive a 2001 MDX and yet I feel spoiled like I am driving a 2011. My car was serviced on my time line. I love that if necessary a loaner car is free, and how special that you detail my car, something that I like to have, but do not do myself. Thanks to you all Acura of Tempe! More

Dana is very thorough at explaining repairs and next upcoming service. While i was there getting my car serviced, she took the time to schedule my son's car for service the next day. Dana is also ve upcoming service. While i was there getting my car serviced, she took the time to schedule my son's car for service the next day. Dana is also very prompt at returning calls and answering questions. More

We've purchased two cars from this dealership in the past few years, and we have found the overall sales and service experience to be second to none. You have set the bar high for customer satisfaction and few years, and we have found the overall sales and service experience to be second to none. You have set the bar high for customer satisfaction and consistently live up to (and often exceed) our expectations. As a dealership, you should consider this a strong competitive advantage. More

While I was not happy to find out that my Acura had to have a transmission cooling line replaced with only 38,000 miles on the vehicle, it was nice to have a service writer like Dana to make the experienc have a transmission cooling line replaced with only 38,000 miles on the vehicle, it was nice to have a service writer like Dana to make the experience less painful. While they checked out my car, Dana made sure I was comfortable in your waiting area and had everything I needed. Once it was determined my Acura had to stay for further evaluation, I was provided with a courtsey vehicle. It is nice to be able to feel comfortable getting service done at the same dealership where I purchased my vehicle. More

Abel was fantastic. He only recommended the service I needed which is why I will continue to bring my vehicle to the dealership for all its service. Also the price was reasonable and the service was comp needed which is why I will continue to bring my vehicle to the dealership for all its service. Also the price was reasonable and the service was completed on time. Thank you and keep up the good work. More

I scheduled to take delivery in a week to allow for preparations. On delivery day the vehicle was missing keys, USB conector and cargo net. With regard to price; the agreed price included a change to w preparations. On delivery day the vehicle was missing keys, USB conector and cargo net. With regard to price; the agreed price included a change to window tint. Tint work was not done, yet price did not reduce. Bottom line: I provided all information and was completely honest. People were "nice" and apologized for errors but they missed the point! Now I must take time out of my day, drop off my car for service, when they had the time to get these things done BEFORE I took delivery. I talked to other tint people who did not agree with the statements made by Tim Garcia. I do not know which statements are true. That is not the issue. The issue is that my price did not reduce as a result of Tim Garcia convincing me that a change in tint was not needed when the price of the tint change was included in the price of the car. I "feel" like the tint was purposefully excluded to give the dealership a little more money and there hope was that I would not question the price. Thus, in my experience, professionalism is not this dealership's strong suit. More

Our experience to date with Pat, your finance person and sales manager has been first class and we look forward to a lnog and enjoyable relationship as we drive this vehicle. The RDX handles well and is a p sales manager has been first class and we look forward to a lnog and enjoyable relationship as we drive this vehicle. The RDX handles well and is a pleasure to drive. Our friends may be tempted to buy Acura. More

I have been to Acura of Tempe twice since moving to the East part of town and have been blown away by the quality of the service team. I went to another Acura dealer in the West valley (Acura of Peoria) an East part of town and have been blown away by the quality of the service team. I went to another Acura dealer in the West valley (Acura of Peoria) and was treated very poorly. So poor, in fact, I never wanted to go back to an Acura dealer. When I received a recall notice for my 2006 TL, I reluctantly went to Acura of Tempe and was completely surprised at how great the service was. I still have ill-feelings towards Peoria (and always will) but I have been impressed and happy everytime I visit the Tempe site. More