Acura of Tempe
Tempe, AZ
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682 Reviews of Acura of Tempe
Excellent Customer Service This was my first purchase at the Tempe dealership but my fourth Acura. I have always received great customer service. I will definitely be going back This was my first purchase at the Tempe dealership but my fourth Acura. I have always received great customer service. I will definitely be going back when we are able to get my wife a new car!! More
We are always treated fantastic. Whether buying a car or for service, this dealership knows how to treat customers. Recently had exceptional treatment from Luis, Virginia and Dana. Whether buying a car or for service, this dealership knows how to treat customers. Recently had exceptional treatment from Luis, Virginia and Dana. Steve was also very helpful. Thanks we love the new MDX. More
Excellent and pleasant I used to have a 2005 Acura TL and was serviced at Acura of Scottsdale with Doug Peng as the service advisor. Doug's been always responsive, very kno I used to have a 2005 Acura TL and was serviced at Acura of Scottsdale with Doug Peng as the service advisor. Doug's been always responsive, very knowledgeable, and provided excellent customer service. Last year I found out that Doug had moved to Acura of Tempe and he invited me to bring my 2014 Honda Odyssey to Acura of Tempe for service. I now take my Odyssey to Doug for service required because of my respect for Doug. Acura of Tempe is fortunate to have Doug as he exemplifies an honest, friendly, knowledgeable, and a good representative of the dealership. Because of Doug, I'm confident that my Odyssey will be well taken care of. More
Most pleasant car-buying experience of my life I've bought dozens of new cars in my life, and yesterday's experience buying a 2016 Acura RDX from Acura of Tempe was the most painless and pleasant c I've bought dozens of new cars in my life, and yesterday's experience buying a 2016 Acura RDX from Acura of Tempe was the most painless and pleasant car-buying experience of my life. More
Purchase of New RDX Just purchased my second Acura RDX and all personnel do anything they can to help you. Have used their service on first RDX and was always very pleas Just purchased my second Acura RDX and all personnel do anything they can to help you. Have used their service on first RDX and was always very pleased with the service. Car clean when returned and any problem fixed the first time. I would highly recommend Dana as a service coordinator and Chelsea as Internet Sale Consultant.. More
Always a pleasure! I've been with Acura of Tempe for approximately two years and could not imagine going to any other dealership. Although I have an older Acura MDX, th I've been with Acura of Tempe for approximately two years and could not imagine going to any other dealership. Although I have an older Acura MDX, this dealership keeps this baby driving like new. Doug Peng is my service advisor. This is a true gentleman, passionate in his work: to provide and mediate the best care for you and your vehicle. The honest effort is diligently delivered via excellent customer service, effective communication and the building of sincere quality relationships. Doug is the pillar of Trust within Acura of Tempe and I know that this tangible character is a vital building block to a successful, thriving business. As for the dealership as a whole, I am very pleased. Other staff prove themselves courteous without strained effort. I have purchased part from the auto department and was able to return it the next day, because I found my original. My vehicle was in the shop for a particular purpose and upon return, not only were the target items remedied/serviced, I found other items serviced at no additional cost (thanks, Doug). Other staff have been honest and helpful regarding advice. The waiting area is nothing but pleasant. The seating is comfortable and of good quality. They provide refreshments from water, juice and pop to coffee and tea. Fruit, cookies and chips are available as well. For us telecommuters, good wifi is provided along with easily accessible power outlets. Acura of Tempe has also included an enclosed play area for young children. This is a dealership you can trust, based off my consistent experiences. More
Service and Sales I have purchased three used vehicles from Acura of Tempe! This location has the best service and sales environment I have ever encountered in the auto I have purchased three used vehicles from Acura of Tempe! This location has the best service and sales environment I have ever encountered in the auto world (even better than Lexus!). The service department is top knotch and always willing to go above and beyond if there are any issues to be resolved. Able always great my family and I will smiles and warm cheer and ensures the service experience is smooth and memorable. The enviroment of the show room and waiting area is always kept clean, well stocked with snacks and beverages.. The sales team is also great...I will always gravitate to low pressure sales. I see no reason to ever visit another dealership! More
Great buying experience Purchased a used, 2007 Honda CR-V. We couldn't be happier with how pleasant and upfront everyone was. I have been shopping for the past two weeks an Purchased a used, 2007 Honda CR-V. We couldn't be happier with how pleasant and upfront everyone was. I have been shopping for the past two weeks and can honestly say that Acura of Tempe was my best experience. Best price, nicest vehicle - Thanks so much!!!! More
Service I was sent a maintenance special for 7500 mile service $65.95. Tempe Acura knows what type of car I have which is how I got on this mailing list. When I was sent a maintenance special for 7500 mile service $65.95. Tempe Acura knows what type of car I have which is how I got on this mailing list. When I made the appt. they said it would be $35 more because of the type of oil they have to use on my car. That is false advertising in my mind. They told me it would take 1.5 hours, I requested a loaner car and was told they don't do that for quick services. When I purchased the car I was told I would get a loaner when it was in for service, again false advertising. More
Exceptional Service I have been taking my vehicles to Acura of Tempe for service since 2005, even though I live in Scottsdale very close to another Acura dealership. The I have been taking my vehicles to Acura of Tempe for service since 2005, even though I live in Scottsdale very close to another Acura dealership. The high level of service that Abel Talbo provides is the main reason that I am willing to travel the additional distance. He is certainly the best Service Advisor that I have ever had the pleasure of dealing with over the years. I highly recommend Abel and this dealership. More