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Acura of Sherman Oaks

Los Angeles, CA

4.6
158 Reviews

5230 Van Nuys Blvd

Los Angeles, CA

91401

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158 Reviews of Acura of Sherman Oaks

May 12, 2026

Service was wonderful . I am so happy with my new car. Thanks Bagrat for waiting for us. More

by yoli715
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bagrat
May 13, 2026 -

Acura of Sherman Oaks responded

Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!

May 07, 2026

Knowing the manufacturer had a discount/ rebate on the all of their vehicles, during the financing, they added all back as paint protection charge. It is supposed to be within the total price of the car. More

by Sona.minas7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason & Nelson
May 11, 2026 -

Acura of Sherman Oaks responded

Hi Sona, thank you for sharing your feedback. I'm sorry to hear you feel this way regarding the finance process. We truly strive to provide our customers with a timely, professional, and transparent car-buying experience. If you have any questions regarding your purchase, please feel free to reach out. Thank you, Hovik Asatrian hovikasatrian@lithia.com General Sales Manager

May 05, 2026

Great customer service no sales pressure and willing to find the best deal for you! More

by Guillermo rivas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rohan singh
May 05, 2026 -

Acura of Sherman Oaks responded

We appreciate you sharing your experience, Guillermo. Thank you for choosing Acura of Sherman Oaks and for highlighting the team’s no pressure approach and commitment to finding the right deal for you. We are glad you felt well taken care of and look forward to seeing you again soon.

May 01, 2026

Fast service. Straight ahead communication making the leasing process relatively smooth. My third car with this dealership. More

by Kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rohan
May 04, 2026 -

Acura of Sherman Oaks responded

Hi Kevin, reading this review made our day! It's wonderful to hear that you enjoyed a seamless, efficient lease process with our team. Thank you for choosing Acura of Sherman Oaks and for sharing your support! We look forward to welcoming you back in the future!

May 01, 2026

Acura of Sherman Oaks put me through a bit of a journey-lots of waiting, negotiating, and even a last-minute glitch on the first car I tried to buy. But the team made it right, and I drove away in More

by max
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey, service. Jasmine, sales.
May 04, 2026 -

Acura of Sherman Oaks responded

Hi Max! We apologize for the initial hiccups, but we're delighted that our team was able to turn things around for you. Bailey truly stands out in our service department, and we're thrilled to hear he consistently provides the honest and helpful service that keeps you coming back to Acura of Sherman Oaks. Safe travels in your new car!

April 23, 2026

Professional sales personnel with positive attitude helping you to get your dream car with the better deals. More

by abkhazand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason and Bella
Apr 24, 2026 -

Acura of Sherman Oaks responded

Thank you for taking the time to share your experience. It is wonderful to hear the team at Acura of Sherman Oaks provided a professional and positive atmosphere while helping you find the right vehicle at a great value. We truly appreciate your kind words and hope you enjoy your new car, and we look forward to seeing you again in the future.

April 19, 2026

Have leased my last five cars from this dealership and have always had a wonderful experience. From sales to service they are the best! More

by beca20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Apr 20, 2026 -

Acura of Sherman Oaks responded

That kind of continued trust means everything. We’re so glad each experience—from sales to service—has been consistently positive for you over the years. Thank you for choosing Acura of Sherman Oaks, and we truly look forward to assisting you again in the future.

April 18, 2026

We got our 1st MDX with Rohan and ended up upgrading it 2 years later with Rohan again. He made the process simple, fast, and worthwhile. Everyone from this dealer is approachable and will do their best to g More

by Kimcab3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rohan, Raymond
Apr 20, 2026 -

Acura of Sherman Oaks responded

Congratulations on your new Acura MDX, Kimcab! We are thrilled to hear that you had another seamless experience working with Rohan and the team here at Acura of Sherman Oaks.

April 16, 2026

We saw a car online and called to inquire about it. We spoke with Rohan who held the car for us to see and drive the following day. When we arrived, Rohan was working with a previous guest and turned u More

by Kathro67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rohan, Jasmine, and Peter
Apr 16, 2026 -

Acura of Sherman Oaks responded

It’s wonderful to hear your experience carried through from your first call to finalizing the purchase, Kathy. We’re glad Rohan and Jasmine provided knowledgeable and professional support, and that Peter helped complete the process smoothly. It’s also great to know your long-standing trust with the service team made this an easy choice. Your recommendation means a lot. Thank you for choosing Acura of Sherman Oaks, and we look forward to welcoming you back again in the future.

April 15, 2026

Had the pleasure working with salesman. Jason, he went above and beyond to assist us and to ensure we got what we wanted, we left with the vehicle we specifically had in mind and was lookin More

by gaby_alvarez80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 15, 2026 -

Acura of Sherman Oaks responded

Gaby, thank you for sharing your experience with Jason on our team! We hope you love your new car. Welcome to the Acura of Sherman Oaks family!

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