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Acura of Seattle

Seattle, WA

4.9
836 Reviews

301 Baker Blvd.

Seattle, WA

98188

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836 Reviews of Acura of Seattle

May 03, 2023

James was great to work with over the phone, securing our dream vehicle for us until we had a chance to pick it up. Thank you! More

by lindsmontesdeoca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James, O'Brien Auto Group
May 23, 2023 -

Acura of Seattle responded

Thank you for the great review! We appreciate you taking the time to review your recent purchasing experience with us. Enjoy your new ride and we hope to learn about your new adventures soon!

May 01, 2023

Ben the service director took great care of me and got me in and out in under the time promise. Well done! More

by shutchinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thomson, O'Brien Auto Group
May 02, 2023 -

Acura of Seattle responded

Thank you for the great review! We work hard to meet expectations like yours, and we are so happy to hear that we hit the mark for you.

April 29, 2023

Out standing customer service. Everyone we met was friendly and helpful and went the extra mile to sell us the SUV that we test drove. Finance was also very helpful in signing off More

by DR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
O'Brien Auto Group
May 02, 2023 -

Acura of Seattle responded

Thank you for the great review! We appreciate you taking the time to review your purchasing experience with us. Enjoy your new ride and we hope to learn about your new adventures soon!

April 25, 2023

The Service Dept is where dealerships sell cars. We have driven Acuras for years. It has always been worth the drive from Lakewood for service. Anthony is a great service representative. He is kind More

by Ri
Recommend Dealer
Yes
Employees Worked With
Anthony in Service., O'Brien Auto Group
May 23, 2023 -

Acura of Seattle responded

Thank you for leaving us such a great review, Ri! We strive to provide an exceptional customer experience, so we are very pleased to hear that Anthony showcased that during your last visit. We look forward to seeing you again for future visits to our service center!

April 23, 2023

Anthony was super knowable and service minded. I will give him a 5 star with service and correspondence. More

by Annika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 24, 2023 -

Acura of Seattle responded

Thank you so much for your kind words, Annika! We really appreciate you taking the time out to share your experience with us.

April 23, 2023

First of all I was very appreciative that a female representative was available to assist me. Ilene O. is a gem. She was vey patient, thorough, attentive and helpful. She even fixed my keychain when i More

by f4givness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ilene Osorio
May 23, 2023 -

Acura of Seattle responded

Thank you for sharing your fantastic experience with us! It's wonderful to know that she was patient, thorough, attentive, and helpful throughout your visit. Going the extra mile to fix your keychain shows her dedication to exceptional customer service. We'll be sure to pass along your kind words to Ilene and express our gratitude for her outstanding assistance. We understand how important it is to have friendly and approachable staff, and we're glad that Ilene embodied these qualities. Thank you for choosing us and for taking the time to express your appreciation. We look forward to serving you again soon!

April 23, 2023

I had an issue with my car and needed to get in and out quickly before work. Anthony walked me through it and took care of everything. I always like working with him. More

by mmmor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Napenias, O'Brien Auto Group
Apr 24, 2023 -

Acura of Seattle responded

We are happy to hear of your positive service experience. We value you as a customer and appreciate your feedback as it helps us continue to grow as a dealership! Thank you for your business and we look forward to seeing you again!

April 23, 2023

Service department was great, excellent speed, explanation and attention to the customer - Damradary was a pleasure to work with. More

by Allesandria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damradary, O'Brien Auto Group
Apr 24, 2023 -

Acura of Seattle responded

Thank you for the amazing review, Allesandria! We strive to provide our customers with the best experience possible and we are so happy to hear that we hit the mark for you!

April 22, 2023

Best car buying experience of my life by far. I have purchased roughly 20 cars in my lifetime and this by far made me believe in customer service again, quality of care towards customers, communi More

by sJH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Castro, O'Brien Auto Group
Apr 24, 2023 -

Acura of Seattle responded

Thank you so much for this outstanding review! We are so happy to hear that Chris took great care of you during your visit at our dealership. It truly is our goal to make sure that all our guests have an easy car buying experience and we are glad to hear that we hit the mark for you. Congratulations on the new ride!

April 20, 2023

Everyone was friendly and there was no pressure from sales staff. Yung was helpful and tried to make the process as easy as possible. More

by shelly.g
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yung, O'Brien Auto Group
Apr 24, 2023 -

Acura of Seattle responded

Thank you so much for your kind words, Shelly! We are thrilled to hear that you enjoyed your visit with us. Come back and see us soon!

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