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Acura of Seattle

Seattle, WA

4.9
836 Reviews

301 Baker Blvd.

Seattle, WA

98188

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836 Reviews of Acura of Seattle

May 10, 2023

I had a great service experience. I was met at the door and directed to an advisor as soon as I arrived. Recommended services were clearly explained and my car was completed early. Ev More

by jamar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dary Chum
May 23, 2023 -

Acura of Seattle responded

Thank you for taking the time to share your fantastic service experience with us! Our team is dedicated to providing a warm and welcoming environment, and we're glad to know that you were promptly directed to an advisor. We take great pride in our polite and professional staff, and we're glad they made a positive impression on you. Additionally, we're pleased that our shuttle service was helpful to you. Thank you once again for choosing us and sharing your kind words. We appreciate your support and look forward to serving you again in the future!

May 10, 2023

I had an excellent experience dealing with a recall issue. Anthony and the other service reps were professional and, as always, friendly. My car was ready within the time quoted and Anthony reviewed a More

by MK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
O'Brien Auto Group
May 23, 2023 -

Acura of Seattle responded

Thank you for sharing your excellent experience with us! Meeting our customers' expectations is important to us, so we're delighted that your car was ready within the quoted time frame. It's great to know that Anthony took the time to review all the work that was done, ensuring transparency and giving you peace of mind. Thank you for choosing us and for taking the time to share your positive feedback. We appreciate your support, and we look forward to serving you again in the future!

May 09, 2023

We were greeted promptly and our service rep was friendly and very knowledgeable about the sour of the water leak. The leak was fixed within the time frame we were given. Everyone was professional and cour More

by Bluetag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
O'Brien Auto Group
May 23, 2023 -

Acura of Seattle responded

Thank you for the kind words! We’re so happy to hear that you had a great experience with our service team, and we are thrilled that they provided an outstanding service for you. Let your friends know how your visit with us went; we would love to help more amazing customers like you!

May 09, 2023

As always excellent service. No long wait, information, and quality were #1. Excellent and thanks to Anthony who made this appointment perfect. More

by Dziak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Napenias, O'Brien Auto Group
May 23, 2023 -

Acura of Seattle responded

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had yet another excellent experience with us. Providing prompt service and delivering top-notch quality are our utmost priorities, and we're glad to know that we met your expectations. We truly value your continued support, and we look forward to serving you again in the future. Thank you for choosing us!

May 07, 2023

I took my TLX for its first service. It was smooth and Jai was very nice and helpful. More

by ehsan.masif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jai, O'Brien Auto Group
May 23, 2023 -

Acura of Seattle responded

Thank you for the great review! We really appreciate you taking the time out to share your experience with us and are so glad to hear that Jai took great care of you and your vehicle.

May 06, 2023

Anthony always provides best customer service. He makes the experience of servicing your car seamless and easy. He provides you with information on what is going on with your vehicle while it is More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, O'Brien Auto Group
May 23, 2023 -

Acura of Seattle responded

Thank you so much for your kind words and positive feedback about Anthony's customer service! We're thrilled to hear that he consistently provides you with the best experience when servicing your car. Making the process seamless and easy is one of our top priorities, and we're glad that Anthony excels in that aspect. We understand the importance of staying informed about your vehicle's status during service, and we're pleased to know that Anthony provides you with the necessary information, bringing you comfort and peace of mind. We'll make sure to share your appreciation with Anthony and recognize his dedication. Thank you for your five-star rating and for choosing us. We truly value your support, and we look forward to continuing to provide you with exceptional service in the future!

May 06, 2023

In and out and had great service! J made sure I was taken care of! More

by matthewevanmarble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jailene
May 23, 2023 -

Acura of Seattle responded

Thank you so much for your kind words! We are thrilled to learn that you enjoyed your visit with us. Come back and see us soon!

May 06, 2023

Anthony was very pleasant, helpful and explained everything. Always great service from Acura of Seattle More

by Bobbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
O'Brien Auto Group
May 23, 2023 -

Acura of Seattle responded

Thank you for the awesome review, Bobbie! We work hard to meet expectations like yours, and we are so happy to hear that we hit the mark for you.

May 06, 2023

Had to have my car towed in due to issues when I was driving on the freeway and losing power. I called the dealership to say I’ll be bringing it in. J’ai took the info and performed a diagnostic test a More

by Margee_55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalene, O'Brien Auto Group
May 23, 2023 -

Acura of Seattle responded

Thank you so much for this outstanding review. We are so happy to hear that Jai took great care of you during your visit at our dealership. It truly is our goal to make sure that all our guests get top notch treatment and we are glad to hear that we hit the mark for you.

May 04, 2023

Wonderful interaction and service from everyone as usual! Everything was so great! Thank you so much! More

by neanders82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jai
May 23, 2023 -

Acura of Seattle responded

Thank you for the great review! We are thrilled to hear that our service team took great care of you and your car. We look forward to seeing you again soon!

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