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417 Reviews of Acura of Salem - Service Center
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May 05, 2017
This service department is simply the best! Acura of Salem has the best service department I've ever encountered. I'm so impressed with their professionalism, timeliness & work ethic. They've Acura of Salem has the best service department I've ever encountered. I'm so impressed with their professionalism, timeliness & work ethic. They've been wonderful - especially Terry Mosgrove. He provides top-notch customer service every single time! More
by CDDaye
Employees Worked With
Terry Mosgrove
May 03, 2017
Great place, but the best service department on the planet! We have purchased two vehicles from Acura of Salem and hope to do more in the future. While the entire staff have always treated us so well and are s We have purchased two vehicles from Acura of Salem and hope to do more in the future. While the entire staff have always treated us so well and are so professional it is Terry Mosgrove that keeps us coming back. I can not tell you how many times he has saved us! He is professional, personable, knowledgeable, takes the time to explain everything to us and gives us options. He contacts us and takes the time over the phone to let us know what is up and gives us the information in laymans terms. Who does that anymore? If Terry ever left Acura of Salem we would follow him there! A gem. Thank you!!! More
by Dianna
Employees Worked With
Terry Mosgrove, Kelley Schulz, Simon Lord
May 01, 2017
Great Service - Always Acura of Salem - especially Terry Mosgrove in the service department - has been wonderful to deal with over the past few years. He really provides fr Acura of Salem - especially Terry Mosgrove in the service department - has been wonderful to deal with over the past few years. He really provides friendly, personal service every time I come in for an oil change or other issue. More
by LisaB
Employees Worked With
Terry Mosgrove
April 27, 2017
This dealer cares (service department) I will remain a happy client with this service department because they continue to show that they care about their customers. Big thank you to Mike (s I will remain a happy client with this service department because they continue to show that they care about their customers. Big thank you to Mike (service manager) for truly showing what the meaning of "customer service" is. PS the shuttle driver (Pat) was awesome. Jacob Wise More
by JacobWise
April 19, 2017
Service Department the best Over 20 years of buying and service from Acura of Salem and particularly, Terry Mosgrove's personal service has been worth our driving from the Oreg Over 20 years of buying and service from Acura of Salem and particularly, Terry Mosgrove's personal service has been worth our driving from the Oregon Coast. Terry's attention to every detail makes all the difference. We buy from Acura of Salem because of the service department. More
by Pat and Bob
Employees Worked With
Terry Mosgrove
April 13, 2017
Fast and Friendly service Terry Mosgrove was excellent. Some of the best customer service by far at a dealership. Rather than have me wait he got me a shuttle ride back to work Terry Mosgrove was excellent. Some of the best customer service by far at a dealership. Rather than have me wait he got me a shuttle ride back to work. If you need work done on your acura Terry is your huckleberry. More
by Mcracken357
Employees Worked With
Terry Mosgrove
November 11, 2015
Terrific Service Department The service department at Acura of Salem is very professional, organized, detail oriented and extremely friendly. Terry Mosgrove is the service advis The service department at Acura of Salem is very professional, organized, detail oriented and extremely friendly. Terry Mosgrove is the service advisor that we've dealt with in the past and he's always provided top-notch service and has gone out of his way to make us feel welcome. Thank you! - Joe and Carrie Daye More
by CDDaye
Employees Worked With
Terry Mosgrove
