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Acura of Salem - Service Center

Salem, OR

4.9
324 Reviews

324 Reviews of Acura of Salem - Service Center

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June 12, 2024

They are always so happy to help. I appreciate the thorough and accurate work they do. More

by salkca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

Kevin Tillett exceeded our expectations with his professional yet personal approach. Thanks to the trust that Kevin was able to instill in us when we first arrived in the service drive we felt comp More

by PDRDENTGUYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Acura master Technician Cody
June 09, 2024

Good service. Knowledge people gave discount in service. Provided shuttle service drop and pick up. More

by balakrishna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Very friendly and knowledgeable staff, I was greeted with in a few seconds after entering the service department. Strongly recommend this place for outstanding customer service. More

by ZU-DIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Kevin is always friendly, helpful and knowledgeable. Great follow through on his part. You are lucky to have him. More

by herndonteri
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

Kevin is a great person to work with. He clearly explained the process, provided a loaner car, and made sure the work came in at the amount he quoted. I highly recommend Kevin! More

by WOLFF.house
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

Avoid dealership as dismissive. I recommend service. Location too small & needs better signage, separate from other dealerships. More

by OB-One
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Other person in parts & cashier.
June 02, 2024

Friendly well prepared for your service and always go over what was done and future needs like tires and in my case recall. More

by HALFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

I have worked with Acura Salem since 2005 & have almost always been very happy with their service & people skills. They are warm & welcoming & keep you informed through the process. I rarely give 5 points, More

by dar4chambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Very responsive, review post service what was done and found.. Appreciate the car wash before you leave! More

by senicure2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Tillett
4.0
This rating includes all reviews, with more weight given to recent reviews.
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