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Acura of Salem - Service Center

Salem, OR

4.9
521 Reviews

521 Reviews of Acura of Salem - Service Center

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June 21, 2023

Excellent service! ! Would recommend to anyone. They squeezed us in from out of town! Thanks! More

by Joann Abulencia
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Acura of Salem responded

Thank you for making the drive! Thank you for choosing Acura of Salem!

June 20, 2023

Without a scheduled appointment they got me in and out with an oil change and washed my car in less than an hour. They also offered complimentary refreshments while I waited. More

by Thill10
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Jun 28, 2023 -

Acura of Salem responded

Our accelerated service is top-notch! Thank you for choosing Acura of Salem!

June 20, 2023

There was a loose bolt in my new integra and I took it to another Acura dealership and they fixed it right away and the one in Salem said there was no loose bolt More

by S.ROD4991
Recommend Dealer
No
Employees Worked With
Kevin Tillett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tillett
Jun 28, 2023 -

Acura of Salem responded

We'd love to hear more from you on your visit and make sure your vehicle is in tip top shape. Send an email to service@salemmercedes.com when you can or give us a call. Thank you!

June 20, 2023

Kevin was extremely attentive. When an issue arose Kevin and his team did everything in their power to accommodate me. Everyone was extremely professional throughout the entire pro More

by zachfischer
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexi
Jun 28, 2023 -

Acura of Salem responded

Thank you for being a 5-star customer! Thank you for choosing Acura of Salem!

June 16, 2023

Kevin and Acura of Salem are the best. Friendly, accommodating, and great service. I feel pampered when I take my vehicle I’m for its pampering. More

by CYNKLEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Acura of Salem responded

We look forward to your next pampering! Thank you for choosing Acura of Salem!

June 14, 2023

Always competent and friendly and good communication. I enjoy the Starbucks coffee and the cookies. More

by HADLOCK
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tillett
Jun 19, 2023 -

Acura of Salem responded

Come back for the coffee and cookies anytime. Thank you for choosing Acura of Salem!

June 13, 2023

Had been thru the fuel system fault troubleshooting twice before on this Civic. Tech bypassed faulty component to confirm problem, ordered replacement and installed part when it came. Car runs fine now. More

by CNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Cain, mechanic
Jun 19, 2023 -

Acura of Salem responded

We are happy we could get your Civic back to 100%. Thank you for choosing Acura of Salem!

June 12, 2023

Kevin is always great when I see him over at the dealership. Anna was also great and helpful to everyone I saw her working with. Communication is top notch here. More

by irnliang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Jun 19, 2023 -

Acura of Salem responded

We appreciate you choosing Acura of Salem! We hope to serve you again.

June 12, 2023

Kevin is always great when I see him over at the dealership. Anna was also great and helpful to everyone I saw her working with. Communication is top notch here. More

by irnliang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Jun 19, 2023 -

Acura of Salem responded

We appreciate you choosing Acura of Salem! We hope to serve you again.

June 09, 2023

Very nice dealership. Very friendly. Everything went smooth. Glad we went to acura of salem. More

by DWOLFE3
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cyndy Patterson
Jun 19, 2023 -

Acura of Salem responded

We're glad you stopped by as well. Thank you for choosing Acura of Salem!

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