Acura of Salem

Dream Car I am so happy with the service and staff at Acura/Mercedes of Salem! Gayle and Adrian were amazing and so very helpful! The whole staff helped me get I am so happy with the service and staff at Acura/Mercedes of Salem! Gayle and Adrian were amazing and so very helpful! The whole staff helped me get into my dream car! I would definitely recommend them to all my friends and family! More

Acura of Salem Values Your Time I drove to Acura of Salem from Washington because of their on-line reviews; I wasn't disappointed. Lisa gathered all of the information over the tele I drove to Acura of Salem from Washington because of their on-line reviews; I wasn't disappointed. Lisa gathered all of the information over the telephone so that the necessary paperwork was ready for my signature upon arrival at the dealership. In spite of the two hour drive, each direction, the entire transaction took less time than if I had gone to a local dealership. Lisa and the Finance Manager, Bill, were both extremely pleasant to work with. I would highly recommend Acura of Salem. More

Great experience Sales staff was excellent and purchase was easy. Mike and Lisa were great to work with, and Lisa very knowledgeable and helpful in going through the v Sales staff was excellent and purchase was easy. Mike and Lisa were great to work with, and Lisa very knowledgeable and helpful in going through the vehicle features. More

Ewwww! I stopped by Salem Acura this morning and asked Terry if he thought mice could get into my heating system. He smiled and said, "Absolutely! Let's ta I stopped by Salem Acura this morning and asked Terry if he thought mice could get into my heating system. He smiled and said, "Absolutely! Let's take a look." He immediately worked me in (something I really did not expect at all). He had Kodee (and I am sure others in the service department) work on my "situation" (Ewww! it was mice) and had me out of the service department in 45 min. Thank you, Terry and Kodee (and everyone who dealt with the Ewww!!) You all bent over backward to help me out this morning. Thank you! Nick D. More

Quick, helpful and easy The sales person was very helpful, genuine and caring. We had an excellent experience at the dealership. They made the process very quick and easy. The sales person was very helpful, genuine and caring. We had an excellent experience at the dealership. They made the process very quick and easy. More

A+ Rating The fact that we ended up loving the Expedition that we bought we also loved Adrien's friendly, professional, and sweet manner that she had through ou The fact that we ended up loving the Expedition that we bought we also loved Adrien's friendly, professional, and sweet manner that she had through out the process. That means a lot to us when we go car shopping. This dealership is very lucky to have her on their team. My husband and I still can't stop talking about what a wonderful experience it was and we have shared that experience along with car braging photo's to several. Thank you Adrien =) More

Easy transaction and nice people. Thanks for a great experience! Painless and good deal. Great WiFi in the showroom and office. Highly recommended dealer. I was treated well and fairly Thanks for a great experience! Painless and good deal. Great WiFi in the showroom and office. Highly recommended dealer. I was treated well and fairly. More

Terry is AWESOME! I bought my Acura about 3 years ago and I commute....averaging about 1,000 miles a week this last year! I'm obviously in for service often! The reason I bought my Acura about 3 years ago and I commute....averaging about 1,000 miles a week this last year! I'm obviously in for service often! The reason I bring my car to Acura of Salem is because of Terry! He's professional, knowledgeable, accomadating, and efficient! He always returns my calls the day of and keeps me informed of my cars needs! He's always smiling and kind too! I recommend Acura of Salems service department highly because of the management of Terry Mosgrove! More

A "Class Act" Dealership! This was seriously the best experience we have ever had with a dealership. No game play and they did what they said they would do. In the past, the This was seriously the best experience we have ever had with a dealership. No game play and they did what they said they would do. In the past, the paperwork has taken hours! We asked that they had all the paperwork ready when we got there hoping it wouldn't take all afternoon. We could have been out of the dealership in 20 minutes had we not chosen to "chit chat" with the sales personnel that helped us out. High five to Adrien! Thank you so much for making this such a streamline - enjoyable experience. We will be a long time client! More

reviving a dead car Terry and Katie were a light in the darkness after a week-end of car trouble and the inability to acquire a rental vehicle (thru no fault of theirs). Terry and Katie were a light in the darkness after a week-end of car trouble and the inability to acquire a rental vehicle (thru no fault of theirs). They eased the way for us to get from Newport to Salem to get our car and to get home to Portland. Their help was outstanding. gerry More