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Acura of Salem
Salem, OR
641 Reviews
Serving the Salem area, Acura Of Salem, located at 2475 Commercial St. Se in Salem, OR, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
Acura Of Salem is part of Donofrio Dealerships, a group started by Don Donofrio in 1962 with his first dealership, Skyline Ford. The family-owned business has expanded over the past five decades to include a number of makes, with Acura Of Salem opening in 1989. This was just three years after Acura models were first offered to the American marketplace, making Acura Of Salem the premier dealership to offer the brand to Willamette Valley and Salem drivers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 641 reviews
April 04, 2018
Great working with Gayle Rathtman Bought a used vehicle from Gayle Rathtman on Easter weekend,Went seamless from the looking to the trade to the signing papers. I would look to her ag Bought a used vehicle from Gayle Rathtman on Easter weekend,Went seamless from the looking to the trade to the signing papers. I would look to her again when I’m in need for another vehicle. Thank you. More
by Wapitishooter1
Employees Worked With
Gayle Rachtman
April 02, 2018
Pleased Customer We were interested in an RDX but had never driven one. Lisa showed us the features of an RDX and took us on a test drive. No pressure. All help. W We were interested in an RDX but had never driven one. Lisa showed us the features of an RDX and took us on a test drive. No pressure. All help. When it became apparent we would be happier with an MDX, we drove two of those. We arranged to pick up our new MDX the following week. Couldn't have been more satisfied with the result. Lisa really knows her vehicles - a wealth of knowledge. And Mike offered us a fair price and trade-in. Good folks to work with. More
by MDX Fan
March 30, 2018
Very friendly and great service. The Service Department Front desk attendant was very friendly and knowledgeable about the services they offer. This is what keeps customers returning. The Service Department Front desk attendant was very friendly and knowledgeable about the services they offer. This is what keeps customers returning. She did a great job explaining to me the services that my luxury car needed ( without being overly pushy and trying to up sell everything). I will keep returning to Acura of Salem for all of my service needs. More
by Truckfan1
Employees Worked With
New girl not listed ( small tattoo on back of her neck)
March 05, 2018
5-Star Service! My wife and I originally saw the RDX we purchased on their website, we stopped by the dealership later that morning to have a look. Adrien greeted us My wife and I originally saw the RDX we purchased on their website, we stopped by the dealership later that morning to have a look. Adrien greeted us out in the lot and was extremely helpful, we never felt pressured into anything start to finish. They now have a lifelong customer and will strongly recommend them to friends and family. More
by NCombs
February 24, 2018
Great Experience We went into Acura of Salem to test drive a new RDX. Gayle and Mike both made the experience most pleasureable. They were able to work with us on wher We went into Acura of Salem to test drive a new RDX. Gayle and Mike both made the experience most pleasureable. They were able to work with us on where we need to be as far as financing. Not high pressure like most dealerships. Keep up the great job. Thanks More
by Steve B Kubishta
February 03, 2018
Great experience I’ve bought many cars from this dealership and it’s always easy. This recent experience was great and I love my new car! I got a good price for my tr I’ve bought many cars from this dealership and it’s always easy. This recent experience was great and I love my new car! I got a good price for my trade in and my new car! More
by Jen1502
Employees Worked With
Other Employees :
Terry Mosgrove
January 31, 2018
Painless experience Drove all the way from Vancouver, Washington because they had a used car I was very interested in. The car was in better condition than I had hoped. Drove all the way from Vancouver, Washington because they had a used car I was very interested in. The car was in better condition than I had hoped. I had a pre-approved financing option going in, but they were able to get me a better rate than the one I'd found on my own. Gayle and Bill helped me through the process without being pushy or domineering. I really couldn't have asked for a better experience. More
by brent
Employees Worked With
Gayle Rachtman, Bill Bennet
January 26, 2018
5⭐️⭐️⭐️⭐️⭐️ Mike Harder and Gail are amazing!!!! We have been with this dealership for over 10 years 4 cars later. We love the family relationship !! Don’t waste Mike Harder and Gail are amazing!!!! We have been with this dealership for over 10 years 4 cars later. We love the family relationship !! Don’t waste your time if you’re looking for a new car or suv Mike Harder will find it and have it delivered and you won’t pay more!! Thanks to everyone . Dave & Nicole. More
by Trixie44
January 22, 2018
Pleasurable experience from font to finish. Quality people, Enjoyed dealing with the entire staff: Mike, Bernardo, and Gale. They helpful and knowledgeable. More importantly they all seemed to really enjoy thei Enjoyed dealing with the entire staff: Mike, Bernardo, and Gale. They helpful and knowledgeable. More importantly they all seemed to really enjoy their work. Great experience. More
by Steve
January 22, 2018
The Deal that was Meant to be Lisa & Adrien were both very friendly & Professional to work with. Their diligence & Follow up helped secure the Sale to overcome Management Miss-Com Lisa & Adrien were both very friendly & Professional to work with. Their diligence & Follow up helped secure the Sale to overcome Management Miss-Communication on Deal. More
by John Craven
Employees Worked With
Lisa Upex, Adrien Klock
