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Acura of Little Rock
Little Rock, AR
167 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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167 Reviews of Acura of Little Rock
March 04, 2017
LOVED IT! I recently bought a truck from the guys up at Acura. Zach was my sales person and did great. He was professional and you could tell he was working har I recently bought a truck from the guys up at Acura. Zach was my sales person and did great. He was professional and you could tell he was working hard. His customer service was top of the line! He made us feel like family. Adam the Manager was great too and was not aggressive or pressuring in any way. We loved the no pressure atmosphere and we will be buying the rest of our cars from Zach! More
by Dan789
Employees Worked With
Zach Roberts
March 02, 2017
Outstanding Products, Excellent Service, and Great Value!!! I've spent a few months working with the Acura's Little Rock Team. The RLX has been one of my favorite vehicles on my short list of luxury sport sedan I've spent a few months working with the Acura's Little Rock Team. The RLX has been one of my favorite vehicles on my short list of luxury sport sedans. I've been waiting for a few months so I could do a side by side driving and vehicle comparison with the BMW 5 Series and the Mercedes E Class. This past weekend the stars finally aligned and I was able to go shopping. All of the vehicles were very nice and it was a tough decision. At the end of the day I felt that RLX was the best overall vehicle and more willing to work to get the deal done. A BIG PLUS was they made me a great deal on my trade which made me feel these folks are FARE, Most dealers I've dealt with seem to low ball you and you feel like your being taken advantage of before you start working the deal on the car. I got a GREAT deal on my RLX and my trade. Love my Acura!!!. More
by Steve
Employees Worked With
Adam Culpepper, Chris Butler, Connie Farnam, Clint Tarkington
March 01, 2017
Long Time Customer I have been an Acura of Little Rock customer for over 10 years and they always go above and beyond. Both the sales team and the service team are fanta I have been an Acura of Little Rock customer for over 10 years and they always go above and beyond. Both the sales team and the service team are fantastic! I wouldn't go anywhere else or drive anything else! More
by BetsyT
Employees Worked With
Connie Farnam, Clint Tarkington
November 19, 2016
EXCELLENT SERVICE !! Purchased used vehicle from David Kelly and Antonio Davis today. Excellent staff--everyone smiles and greets you as you come in the door. Took a long Purchased used vehicle from David Kelly and Antonio Davis today. Excellent staff--everyone smiles and greets you as you come in the door. Took a long test drive with Antonio who is a fine gentleman and obviously enjoys working for Acura. Discussed deal with David Kelly who offered a very fair trade price on my car and was extremely pleasant to work with. I was very impressed with all the staff I met during my visit. Will certainly do business with them again. More
by Philip73
Employees Worked With
David Kelly, Antonio Davis
October 16, 2016
I Bought a MDX! Acura of Little Rock, ROCKS! This dealership has a goal to satisfy their customers. I bought a new MDX in September 2016. During my sale and financ Acura of Little Rock, ROCKS! This dealership has a goal to satisfy their customers. I bought a new MDX in September 2016. During my sale and financing negotiations I had some questions. The General Manager (David Kelley) took time to answer my questions and to assure that I had a great experience at Acura LR. My salesperson was Butch. He is awesome! Butch loves his job and is very professional and personable. I am loving my new car and I plan to recommend Butch to my friends and family. AMF More
by mycars
Employees Worked With
Butch, Jason in finance, and David Kelley
October 03, 2016
New 2017 Acura MDX Went to Acura of Little Rock in late August looking at MDX's and decided to buy from David Walker. Best Experience ever buying a car.....will send fri Went to Acura of Little Rock in late August looking at MDX's and decided to buy from David Walker. Best Experience ever buying a car.....will send friends and relatives! More
by 5XAcura
Employees Worked With
David Walker
July 17, 2015
2014 MDX warranty Worst service dept ever. After 5 Acura in TX and TN, the little rock service worst of ANY dealer. Rude, didn't have part even when I told them what wa Worst service dept ever. After 5 Acura in TX and TN, the little rock service worst of ANY dealer. Rude, didn't have part even when I told them what was needed. No loaner. Never called me back to follow up. Had to fix in Dallas. Svc mgr not with the times. I'm moving to Lexus. More
by John118900
Employees Worked With
Service Manager
March 26, 2015
they do not know what they are doing. I had made an appointment online to service my 2012 Odyssey, called service department and spoke with Darek to confirm my service appointment with loa I had made an appointment online to service my 2012 Odyssey, called service department and spoke with Darek to confirm my service appointment with loaner car availability on the day of the appointment, there was no loaner car available on the day it would best fits my schedule, he confirmed that there will be plenty loaner cars available on Thursday so I told him let's switch my appointment to Thursday and I was completely ok with appointment on Thursday even though it didn't fit my schedule. So on Thursday on my lunch break I go in to the service desk and I was told that there was no loaner cars available that day, I told the lady its been confirmed week ago for this service appointment thru Darek, I takes me 25 minutes with traffic to get to this dealership one way. She was not willing to do anything, someone needs to coach Darek not to make promises or confirm anything. If he doesn't know what he's doing he needs to find another profession. Service department manager Joe doesn't care either, I called him numerous times to talk about the issue, but he doesn't want to get on the phone and discuss the issue More
by chandsitare1983
Employees Worked With
Darek
December 26, 2014
Timing Belt and Water Pump Had my timing belt and water pump changed on my 2002 Acura TL type -S and it has been problems every since. They changed out something in my steering Had my timing belt and water pump changed on my 2002 Acura TL type -S and it has been problems every since. They changed out something in my steering wheel without my consent which caused my car to make a noise when I turned the wheel...took the car back to get the fixed. Had vibration in my steering wheel that I did not have before the service.....took it back, valve wasn't hooked up. Car was making a humming noise and they claim they found the problem but when the mechanic put the part in, he cracked the part and I had to take it back but still had vibration in the steering wheel while at a complete stop and car was in gear. They changed out the motor mounts and still have vibration problem but on top of that, now when you put the car in reverse, it's vibration in the steering wheel in which it wasn't doing that. The general Manger, Lonnie called me and said there's nothing they can do and to come to the dealership and check out a car that's similar to mind. That car has nothing to do with mine especially when I been driving the same car for 7 going on 8 years. They mechanics messed up and Riverside trying to find someone to pay for their screw up. More
by Kim Bones
Employees Worked With
Incompetent Mechanics
September 17, 2014
Exceptional Service The parts and service department consists of experienced individuals that have helped my family out with whatever we have needed. They have serviced m The parts and service department consists of experienced individuals that have helped my family out with whatever we have needed. They have serviced my old TL for years and all service appointments have gone smoothly. More
by Smith877
Employees Worked With
Grant
