Acura of Laurel
Laurel, MD
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443 Reviews of Acura of Laurel
First oil change on my new car Excellent customer service made sure I was alright through out my wait offer something to drink & appetizers. I've been coming since I had a Acura eve Excellent customer service made sure I was alright through out my wait offer something to drink & appetizers. I've been coming since I had a Acura everything went well More
Service with a smile Purchased my Second MDX. Very professional and extremely helpful with the purchase . I would highly recommend this place to anyone for both purchasing Purchased my Second MDX. Very professional and extremely helpful with the purchase . I would highly recommend this place to anyone for both purchasing and serving the vehicle . More
"Excellent Service with a smile" My visit last week was just great. I've been taking my 2009 Acura TSX to Tischer for the last 3 years. Every time i take the car, I explain my car i My visit last week was just great. I've been taking my 2009 Acura TSX to Tischer for the last 3 years. Every time i take the car, I explain my car is losing oil between oil changes. Long story short, I take it and I speak with Frank in the service department. I explained to him with a little frustration in my voice the issue. He goes above and beyond and finds that Acura issued a bulletin pertaining to the car. I received my car back days earlier than promised. Frank, thanks for the excellent service. It's really good to know Tischer Acura employs such great staff such as yourself. Dunham More
Service quicker than promised Came in for an oil changed and was told it would be appx an hour. Car was ready, with a car wash in 30 minutes. Came in for an oil changed and was told it would be appx an hour. Car was ready, with a car wash in 30 minutes. More
Brought my Acura MDX for regular service. Service was outstanding brought my 2014 Acura MDX for A13 service. Mr. Ortiz helped me out even though I did not have a scheduled appointment. It too Service was outstanding brought my 2014 Acura MDX for A13 service. Mr. Ortiz helped me out even though I did not have a scheduled appointment. It took like an hour for my service and the best part was I got all kinds of discounts for my final payment. I will recommend Tischer Acura for the future car buyers, and for the great service. More
Awesome! I brought my Acura in for service. Taylor Hopkins worked with me and di a wonderful job!! She was very helpful and knowledgeable. She was vey friendly I brought my Acura in for service. Taylor Hopkins worked with me and di a wonderful job!! She was very helpful and knowledgeable. She was vey friendly and I would definitely come back. More
Phenomenal Service Writer! I don't usually write reviews but this calls for one...Taylor Hopkins was an exceptional service writer! She was very friendly and knowledgeable and p I don't usually write reviews but this calls for one...Taylor Hopkins was an exceptional service writer! She was very friendly and knowledgeable and put me at ease right away. Was my first time at Tischer but from now on...I'll be scheduling ALL my visits with Taylor! More
Good experience Friendly staff and reliable service. Relatively fast service. Nice waiting area. Overall a decent experience. I would come back here again for service Friendly staff and reliable service. Relatively fast service. Nice waiting area. Overall a decent experience. I would come back here again for service for sure. More
Quality ain't cheap! I went in for 150k mile service and A/C service and was shocked at the quote. I went ahead and had the service done and am very happy with the result I went in for 150k mile service and A/C service and was shocked at the quote. I went ahead and had the service done and am very happy with the results, but now very happy with the cost. I'm sure the dealer prices are pretty much the same, but the quote to change the spark plugs was $400 - ridiculous in my mind (yes, they have to pull the manifold to get to the back plugs, but who came up with THAT design?!!!). Anyway, my service rep (Jason Taylor) came up with some coupons and managed to reduce the price by a couple of hundred, for which I'm very grateful, but WOW - Nissan repairs are expensive! More
Excellent Service Had a wonderful experience doing my first oil change with the dealer. My service rep, Justin Taylor, was exceptionally nice and accommodating, making Had a wonderful experience doing my first oil change with the dealer. My service rep, Justin Taylor, was exceptionally nice and accommodating, making sure that the issue I had with the noise coming from one of the guard-rails on the roof of the car was fixed and he also made sure that I had loaner car to move around while my car was at the shop. The dealer and the service rep exceeded my expectation. I definitely would recommend Tischer to anyone for their auto needs! More