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Acura of Berlin - Service Center

Berlin, CT

4.7
594 Reviews

594 Reviews of Acura of Berlin - Service Center

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September 30, 2019

My recent experience Keith Davis continues to make the service appointments for my 2014 Acura MDX a consistent and rewarding experience thanks to his professionalism. He i More

by Apostol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Davis
Sep 30, 2019 -

Acura of Berlin responded

Thank you for your review of Acura of Berlin! We are so happy to know Keith makes your service appointments so enjoyable at every visit. Thank you for your repeat business and we look forward to seeing you again soon!

September 26, 2019

MDX Maintenance Professionaal, courteous, polite. Explained to me in detail what needed to be done and how long it would take and did everything as explained. Makin More

by Bob L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bird
Sep 26, 2019 -

Acura of Berlin responded

Bob - "Professional, courteous, polite" are three words we love to read! Thank you so much for coming to Acura of Berlin for your auto service needs. We hope to work with you in the future.

September 24, 2019

Quick easy and serviced very well Nicely done. Everything went quickly and easily. Appointment and service was professional and people were knowledgeable and attentive. Price was with More

by Ricky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Sep 24, 2019 -

Acura of Berlin responded

Thank you for your support, Ricky! We love to hear that you received great service at a fair price at Acura of Berlin. We are grateful to have you as a customer.

September 24, 2019

Always a good experience Always professional and great service! Been going there for years and never disappointed! been going there for years ,always have a good experience w More

by Rebecca d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich ,steve
Sep 24, 2019 -

Acura of Berlin responded

Thank you, Rebecca, for your support of Acura of Berlin! We are honored to have your repeat business and thank you for this kind review. We look forward to your next visit and have a great day!

September 22, 2019

Very good Everyone is very friendly and very professional. I’ve been with Acura since 2005 when I bought my TL. Never had a problem. They take good care of y More

by Marshmello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department excellent
Sep 23, 2019 -

Acura of Berlin responded

Thank you for sharing your experience about your recent visit to Acura of Berlin! We are so appreciative of your loyalty to the Acura brand and our dealership. Your kind words about our team are excellent to read, as well. Have a great day, and we look forward to seeing you again soon!

September 19, 2019

Routine service for my Acura TL Timely, professional, courteous, and fair. I even received a discount. Beautiful dealership by the way. Keith is honest and kind. I set up a future ap More

by Ginger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Sep 20, 2019 -

Acura of Berlin responded

Hi Ginger - We love happy customers so this is wonderful to read! Thank you so much for your many compliments about our service and facilities. We look forward to assisting you next time at Acura of Berlin.

September 18, 2019

Highly Recommend I have been very pleased with Acura of Berlin from the purchase to the many scheduled service appointments. The service people are knowledgeable and v More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bird
Sep 18, 2019 -

Acura of Berlin responded

Hi Kay - It makes us smile to hear that you've had positive experiences with both our Sales and Service Teams! Thank you so much for your continued support. We are grateful to have you as a loyal Acura of Berlin customer.

September 11, 2019

Excellent as always My car is a 2010 MDX with 160K miles and I have been bringing it there from day 1. I always feel my service rep (Keith) treats me fairly and explains More

by JRWJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Davis
Sep 11, 2019 -

Acura of Berlin responded

Thank you for your review of Acura of Berlin! We are truly grateful for your loyalty to our dealership and we hope to continue working with you in the future. Thank you for your support and your business! Have a great day!

September 09, 2019

Great service Always a friendly and comfortable environment. Service is fast and thorough. The staff makes sure that you are comfortable while waiting for your serv More

by Dale B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 09, 2019 -

Acura of Berlin responded

Hi Dale - We love to hear that you've received consistently friendly and fast service from the Acura of Berlin team! Thank you very much for trusting us with your business time and time again.

September 07, 2019

Service My service rep, Keith, was informative, polite and friendly. The waiting area was comfortable. The ease of making an appointment was a plus. Thank you More

by Pattie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Sep 09, 2019 -

Acura of Berlin responded

Thank you for giving Acura of Berlin your five-star rating, Pattie! We are grateful for your business and look forward to seeing you next time!