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Acura of Berlin - Service Center

Berlin, CT

4.7
645 Reviews
Call Service Center (860) 846-4974

645 Reviews of Acura of Berlin - Service Center

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June 14, 2023

No issues with the dealership. Everyone was professional and easy to get my car scheduled for service. More

by dallenpt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Sharpe
Report | Print
Jun 15, 2023 -

Acura of Berlin responded

Thank you! Jessica and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Tony Braglia General Manger 860-829-3780

June 14, 2023

Service was quick, precise and they even washed and vacuumed my car which was nice. More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2023 -

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again. Tony Braglia General Manger 860-829-3780

June 14, 2023

The folks are all very knowledgeable and provide great service. Waiting area is comfortable and clean. More

by JUDY.SALAMACHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2023 -

Acura of Berlin responded

Judy, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tony Braglia General Manger 860-829-3780

June 11, 2023

Acura of Berlin is a very professional outfit and Kieth Davis is quite enjoyable to work with More

by DOUGLAS JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hastey
Report | Print
Jun 12, 2023 -

Acura of Berlin responded

Thanks, Douglas, for sharing your thoughts about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Tony Braglia General Manger 860-829-3780

June 11, 2023

Great service and customer service! Highly recommend this facility for all looking to service your Acura! More

by jojonurse13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larissa Hartline, Erica Casey
Report | Print
Jun 12, 2023 -

Acura of Berlin responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Tony Braglia General Manger 860-829-3780

June 10, 2023

Prompt courteous service! Keith & Freddy were very thoughtful and helped get me out very quickly! More

by Isandegirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy was professional and very helpful
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Jun 11, 2023 -

Acura of Berlin responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Keith and Freddy, and don't hesitate to let us know if we can be of further assistance. Tony Braglia General Manger 860-829-3780

June 10, 2023

People and service aee excellent. The prices on The routine maintenance seem litte high even with the coupons. But I enjoy the dealership and hospitality. More

by GQUARESIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hastey, Jessica Sharpe
Report | Print
Jun 11, 2023 -

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin, we look forward to having you as one of our valued customers for many more years to come! Tony Braglia General Manger 860-829-3780

June 08, 2023

Exceptional experience beginning with my initial arrival. Work was completed in less time than told, which I like. More

by LWKFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Sharpe
Report | Print
Jun 09, 2023 -

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin, we look forward to having you as one of our valued customers for many more years to come! Tony Braglia General Manger 860-829-3780

June 08, 2023

Excellent Dealership, Jason Hastey is one of the best service advisors around, Jason is ver patient and understanding, he explains everything at a level anyone can understand More

by threeboxers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hooker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Suchojad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Braglia, Richard Bird, Larissa Hartline, Erica Casey, Jennifer Budaj, Jason Hastey
Report | Print
Jun 09, 2023 -

Acura of Berlin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Tony Braglia General Manger 860-829-3780

June 07, 2023

Positive attitude and polite. I am definitely returning. Appreciate the energy here. Thank you very much. More

by Jcsb411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tony Braglia General Manger 860-829-3780

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