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Acura of Berlin
Berlin, CT
1,158 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,158 reviews
June 04, 2025
Every one was very nice and helpful when making appointment. Day of appointment Keith was great and service was excellent. Would go back for future repairs if needed. Thanks Ray Hartman appointment. Day of appointment Keith was great and service was excellent. Would go back for future repairs if needed. Thanks Ray Hartman More
by RJHart32
Verified CustomerEmployees Worked With
June 03, 2025
Very good quickly about service to customer, thank you very much to all of you. very much to all of you. More
by PETERLE030961
Employees Worked With
June 03, 2025
Great attention to details, price was questionable I thought the dealership could offer better pricing. thought the dealership could offer better pricing. More
by KEN.BEARDSLEY.JR
June 03, 2025
Our son loves his Acura TLX he would buy another one when the time is right the time is right More
by Ronald.michaud
Employees Worked With
June 02, 2025
It was easy to set up . Service took short time with good quality. I am happy with customer service Service took short time with good quality. I am happy with customer service More
by ZREZNITSKY
Employees Worked With
June 01, 2025
My husband and I had THE best experience with Berlin Acura! Jim at Berlin Acura was amazing! Charismatic, sweet, and incredibly polite—he made us feel comfortable from the start. He was very informa Acura! Jim at Berlin Acura was amazing! Charismatic, sweet, and incredibly polite—he made us feel comfortable from the start. He was very informative without being pushy and gave us the space to privately discuss our options, which we really appreciated. The entire process was seamless from start to finish. The manager, GM, and finance team were all equally professional, funny, and made the whole experience genuinely fun. They were efficient and turned the deal around quickly—I picked up my brand new MDX A-Spec the very next morning! This is my first Acura, and I’m so grateful for the awesome experience they provided! Highly recommend Jim and the team at Acura Berlin! 🙌🏻 Thanks Guys! ❤️ More
by Melissalct
May 30, 2025
The service was very good. The service team was very courteous and informative. I especially loved the fact that my car was nice and clean when I picked it up. The service team was very courteous and informative. I especially loved the fact that my car was nice and clean when I picked it up. More
by cswatrvh
May 29, 2025
Very responsive and customer friendly. Promises to do somthing and follows through. I had a great experience with the General Manager, Sales Representative and Finance. Promises to do somthing and follows through. I had a great experience with the General Manager, Sales Representative and Finance. More
by Joe M
May 29, 2025
Leo was great to work with! Very knowledgeable about Acura and was able to compare to other vehicles. Response time was great, quick to answer emails and messages. Bought an ADX Very knowledgeable about Acura and was able to compare to other vehicles. Response time was great, quick to answer emails and messages. Bought an ADX and would highly recommend Leo! More
by Kat S
May 26, 2025
Flawless experience, great price and smooth process. The car exceeds all expectations. I highly recommend Jim and the team at Acura of Berlin. A++++ The car exceeds all expectations. I highly recommend Jim and the team at Acura of Berlin. A++++ More
by Sharancrabtree
Employees Worked With
