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Acura of Berlin

Berlin, CT

4.8
1,460 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened. Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance. The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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224 Berlin Turnpike

Berlin, CT

06037

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Showing 1,460 reviews

June 21, 2026

Good car buying experience, very professional and answered all questions. Worked to get me what was needed. More

by GH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Ledwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Deedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2026 -

Acura of Berlin responded

We’re delighted that our team could provide a professional purchase experience and address all your questions. Thank you for choosing us for your Kia. We look forward to helping you again whenever needed. Eric Diaz General Manager 860-829-3787

June 21, 2026

One of the best car buying experiences for me! Jim walked right up to me and helped me with a friendly and honest demeanor. I was in between 2 models and he led me in the right direction with the More

by kimramsay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Deedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2026 -

Acura of Berlin responded

We’re delighted Jim offered honest guidance and Jessica made financing clear. Enjoy your Acura RDX and we look forward to assisting you with your future upgrade. Eric Diaz General Manager 860-829-3787

June 19, 2026

Friendly service. Brian communicated everything needed Brian called me as soon as my car was ready. I also like the video More

by Docmlopez
Recommend Dealer
Yes
Employees Worked With
Brian Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Jun 19, 2026 -

Acura of Berlin responded

Thank you for sharing your experience. We’re glad Brian kept you informed and that the video overview was helpful. We look forward to assisting you again with your Acura TLX. Eric Diaz General Manager 860-829-3787

June 18, 2026

Raj is an exceptionally kind and helpful salesperson. He will help you find a good car for you and your family. More

by Adrianna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Navaraj Sankar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Acura of Berlin responded

It’s wonderful to hear Navaraj provided such friendly and thorough support as you selected your new Acura MDX. We appreciate you choosing Acura for your family’s adventures. We look forward to assisting you again. Eric Diaz General Manager 860-829-3787

June 18, 2026

I recently bought a used car from Acura if Berlin and had an absolutely wonderful experience. My salesperson, Ravaraj Sankar, was incredibly helpful throughout the entire process. He made everything feel sea More

by Liz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Navaraj Sankar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Acura of Berlin responded

It’s wonderful to hear Navaraj provided seamless support when you purchased your used Acura RDX. We appreciate your recommendation and hope the car brings you many enjoyable miles. Eric Diaz General Manager 860-829-3787

June 18, 2026

Raj was excellent. He explained everything clearly, and handled business very efficiently. I will definitely come back. More

by mkpalumbo
Recommend Dealer
Yes
Employees Worked With
Navaraj Sankar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Acura of Berlin responded

We’re delighted Navaraj explained everything clearly and handled everything efficiently. Thank you for choosing Acura, and we look forward to welcoming you back. Eric Diaz General Manager 860-829-3787

June 17, 2026

I knew what I wanted and Brandon did all the leg work to make it happen through text messaging and emails. I walked into the dealership (a 1 and 1/2 hr car ride from my house) and walked out 2 hours later More

by Sheep4Lulu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Deedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Acura of Berlin responded

It’s fantastic that Brandon could take care of everything through texts and emails, making your 1.5-hour drive worthwhile. We’re glad the purchase of your Honda CR-V Hybrid went smoothly and that Jessica, Kevin, and Brandon provided professional support throughout, even with the extra key arrangement. Thank you for recommending us, and enjoy your new hybrid SUV! Eric Diaz General Manager 860-829-3787

June 17, 2026

We went to look at SUV's and Raj came out to greet us. We took the Adx and RDX out for a ride. The RDX was definitely the one however monthly payments more than we wanted. Raj discussed leasing and then c More

by LKUCKA
Recommend Dealer
Yes
Employees Worked With
Zeon Horsford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeon Horsford
Jun 17, 2026 -

Acura of Berlin responded

It’s wonderful to hear that our team’s patience through lease options and finding the red Acura RDX made all the difference. We’re glad the follow-up test drive and detailed responses helped you feel confident in your choice. Thank you for recommending us. Eric Diaz General Manager 860-829-3787

June 16, 2026

This was my second purchase from Acura of Berlin and Jim and his team got me quickly in the car I wanted for a great price. Will be back in the future when I’m ready for another upgrade More

by jenniferlyn1028
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Pompei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2026 -

Acura of Berlin responded

Thank you for trusting Jim and his team again for your second Acura MDX purchase. We’re glad they made the process quick and secured a great price for you. When you’re ready for another upgrade, we look forward to working with you again. Eric Diaz General Manager 860-829-3787

June 15, 2026

They got me an appointment rather quickly- communication was excellent and they were very honest with options to help solve my problem More

by Nardelli.jenn
Recommend Dealer
Yes
Employees Worked With
Keith Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Davis
Jun 16, 2026 -

Acura of Berlin responded

Thank you for sharing your experience. We’re glad we could schedule your Acura MDX service promptly, keep communication clear, and offer honest options. Keith appreciates your kind review and is pleased we could resolve your concern. Eric Diaz General Manager 860-829-3787