Acura of Auburn
Auburn, MA
Is this your dealership?
Filter Reviews by Keyword
By Type
68 Reviews of Acura of Auburn
My first Acura!!! Bought a certified pre-owned Acura MDX and love it!!! Will definitely be back there for the next vehicle!! My husband has bought 3 Acura TSX' there an Bought a certified pre-owned Acura MDX and love it!!! Will definitely be back there for the next vehicle!! My husband has bought 3 Acura TSX' there and will be going back to get his 4th!!! More
Professional, Knowledgeable, Helpful I had a great experience in dealing with Acura of Auburn. Zach was very professional, knowledgeable, answered all my question & was a pleasure to deal I had a great experience in dealing with Acura of Auburn. Zach was very professional, knowledgeable, answered all my question & was a pleasure to deal with. I highly recommend this dealership: Class Act! More
Talk about service My current lease was up (BMW) and since I had decided to take some time off (quit my job), I was in no hurry for a new car. Well, a job offer came a My current lease was up (BMW) and since I had decided to take some time off (quit my job), I was in no hurry for a new car. Well, a job offer came a long I had to buy ASAP! After trips to Infiniti, Audi and Mercedes, out last stop was at Acura of Auburn. I saw 2 models I loved and Zach gave me the details on both. He answered my 87 questions, professional and patiently. He knew I wanted to lease so we got that out of the way pretty quickly, giving me the numbers for each just in case that would be a factor in y choice, which it was! I decided on a SUV, signed what I needed to sign AN AMAZING DEAL AND PAYMENT WAS EXACTLY WHAT I WANTED TO SPEND, NOT 1 PENNY MORE! Guess what? I changed my mind, returned to the dealer first thing the next morning and Nat the sales manager helped me. He too was professional and patient! The paperwork was redone and not a pissy attitude to be found. I am now the proud owner of a beautiful TLX! Thank you Zach, Nate and Denny! More
Great car dealer! Traded a Toyota Highlander for a brand new Acura RDX. Zach and Nathan were great to work with! Best and easiest car experience my husband and I have e Traded a Toyota Highlander for a brand new Acura RDX. Zach and Nathan were great to work with! Best and easiest car experience my husband and I have ever had. Highly recommend! More
Great experience After having a vehicle totaled on the highway at the end of May, my search for a new vehicle was pushed up quite suddenly. I Purchased a used 2013 For After having a vehicle totaled on the highway at the end of May, my search for a new vehicle was pushed up quite suddenly. I Purchased a used 2013 Ford Escape Titanium a couple of weeks ago, and I couldn't be happier! Not only did Zach help me find just the vehicle to fit my needs/wants, and price point, his professional, courteous manner and low pressure, straight to the point approach, made the whole process of getting in a new(to me) vehicle absolutely painless, and rather enjoyable. I'll look forward to coming back in a few years to upgrade to a brand new Acura! Thank you! More
Excellent Experience!! I highly recommend Acura of Auburn! My salesperson, Zach Reed, was fantastic. He was extremely patient with this indecisive buyer... My overall buyin I highly recommend Acura of Auburn! My salesperson, Zach Reed, was fantastic. He was extremely patient with this indecisive buyer... My overall buying experience was fabulous! More
friendly and great service I recommend Acura for the great service and presentation on my new vehicle Don was excellent taking me through the vehicle with all the updates in tec I recommend Acura for the great service and presentation on my new vehicle Don was excellent taking me through the vehicle with all the updates in technology and how to use it all More
The only place I'd ever buy a car for myself or my family I've been a customer of Acura of Auburn for about 12 years. That should say something in and of itself that our relationship's lasted longer than my I've been a customer of Acura of Auburn for about 12 years. That should say something in and of itself that our relationship's lasted longer than my first marriage. The sales team and the service team have always been professional, friendly and worked with me as a partner in deciding on both car purchases and repair decisions. They negotiate reasonably and tranparently and are focused on building a long term relationship vs. making the most money on a single transaction. This is the only dealership in my 40+ years of car buying with which I haven't needed a shower after dealing with the salesmen. I heartily recommend them for any purchase or lease, be it new, pre-owned or used. More
PLEASANT & PROFESSIONAL EXPERIENCE DON HEATH WAS VERY PLEASANT, KNOWLEDGABLE, PROFESSIONAL AND LOW KEY. MY WIFE AND I WERE ON THE FENCE ABOUT WHAT TO BUY UNTIL WE STARTED A DIALOGUE WI DON HEATH WAS VERY PLEASANT, KNOWLEDGABLE, PROFESSIONAL AND LOW KEY. MY WIFE AND I WERE ON THE FENCE ABOUT WHAT TO BUY UNTIL WE STARTED A DIALOGUE WITH DON. THE DECISION BECAME EASY, WE WERE BUYING FROM HIM! EVERY STEP OF THE WAY WAS A GREAT EXPERIENCE. More
No hassle and no pressure. I traded in a 2012 Honda Accord with low mileage and got a great price for my trade. I leased a 2016 RDX with the Advanced Package and I love it. I I traded in a 2012 Honda Accord with low mileage and got a great price for my trade. I leased a 2016 RDX with the Advanced Package and I love it. I had never leased a car before but they showed me the advantages of leasing vs buying. I typically only drive 8,000 to 10,000 miles a year since I retired and after my husband and I went over their figures for a few days, we agreed with the dealer that a leasing plan made more sense for our situation. Denny & Nate were a pleasure to do business with. I would definitely buy from them again and I love my RDX. More