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Acura of Auburn
Auburn, MA
89 Reviews
At Acura of Auburn we want to make your car buying experience easy! Use our online tools to shop for a vehicle, explore payments, trade values, and more, or visit us at the dealership. Our team of professionals is available to you every step of the way via phone, email, chat, or in person. We are happy to answer any questions you have or schedule a time to test drive your vehicle of interest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 89 reviews
January 30, 2026
I visited several dealers in my new car quest. By far the experience at Acura of Auburn was the most memorable (I made a purchase)Erica went out of her way to help me feel that I was not just a cu By far the experience at Acura of Auburn was the most memorable (I made a purchase)Erica went out of her way to help me feel that I was not just a customer.. It was absolute pleasure working with her and the dealership. Thank you for all you and your staff accomplished (I was driving the same vehicle for 15yrs I purchased 3 of them) and was not an easy customer..so again job well done!! More
by chibbyd
Employees Worked With
January 09, 2026
This dealership has excellent sales, service and finance personnel. I’ve had a great experience with each of them. personnel. I’ve had a great experience with each of them. More
by melissa
January 05, 2026
Very pleasant waiting room and comfortable also. Everything was explained fully before any services were provided. Everything was explained fully before any services were provided. More
by cormier_debra
Employees Worked With
January 01, 2026
This is my second time buying a car from this dealership, the staff goes above and beyond to help and Don Heath and Erica Santana are amazing and make the car buying process smooth and easy! Thank You Acura the staff goes above and beyond to help and Don Heath and Erica Santana are amazing and make the car buying process smooth and easy! Thank You Acura Auburn , Don , And Erica! More
by kmcgrail96
December 30, 2025
Acura of Auburn is the Best! !! We have been going to them for service for over 25 years. They continue to provide great service for every Acura we have had. !! We have been going to them for service for over 25 years. They continue to provide great service for every Acura we have had. More
by dpblondin1
December 26, 2025
I have been going to this dealership for 20 years and have never been disappointed with their service. Very welcoming, knowledgeable and friendly. have never been disappointed with their service. Very welcoming, knowledgeable and friendly. More
by Fogvui
December 16, 2025
The service team is like a well oiled machine with all it’s cogs working in a unified fashion. Whether it be Joe the Service manager, GeriLynn, Reynaldo, they are there to listen to your concerns and corr it’s cogs working in a unified fashion. Whether it be Joe the Service manager, GeriLynn, Reynaldo, they are there to listen to your concerns and correct the problem or make the service interval as smooth as possible. I’m a 20 year veteran of this team and have gone so far as to recommend other Acura and Honda owners to this Award Winning dealership. They’re not your typical service department, they’re much more. More
by jek18 - John K
Employees Worked With
November 05, 2025
A great dealership easy to make an appointment always prompt and my car is served accordingly. prompt and my car is served accordingly. More
by victorycigar
November 01, 2025
Great service have been using this dealer for over fifteen years. Will continue to so fifteen years. Will continue to so More
by buro56
