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Acura of Athens
Athens, GA
322 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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322 Reviews of Acura of Athens
October 17, 2023
It's no communication at all! ! You never get a call back. Also you always getting someone voice-mail. NEED TO FIRE EVERYTHING UP THERE!! START ALL OVER ! You never get a call back. Also you always getting someone voice-mail. NEED TO FIRE EVERYTHING UP THERE!! START ALL OVER More
by tootie33011
Verified Customer
October 15, 2023
The people are very nice, The service area is very clean. A nice environment to wait in… but I was told my part had to be ordered, so I made an appointment to come back the next week. When I arrived and they A nice environment to wait in… but I was told my part had to be ordered, so I made an appointment to come back the next week. When I arrived and they took my car, I waited about 5 minutes and was told that they forgot to order my part. Some drive from Monroe for nothing. Now I have to come back again. More
by sweetmelissa72
Employees Worked With
Don’t know
October 13, 2023
Please, if they’re any problems where the customer is involved be sure to investigate exactly where the problem started. The check in man in the service department was wonderful, my problem involved the involved be sure to investigate exactly where the problem started. The check in man in the service department was wonderful, my problem involved the receptionist that made my appointment and spoke with me about my sunvisor , she should have made sure the correct part was in the dealership when I arrived the first time as I told her mine was falling down. Everyone has been great except for that, almost $1,000 would be considered ridiculous in my world to pay for any sunvisor! I paid almost $500.00 and that is ridiculous too! With the prices of these needed accessories Thank you for giving me the opportunity to voice my opinion. Glenda Hanson (Proud Volvo owner since 2012) More
by GLENDAFHANSON
Employees Worked With
Josh Owens, Robin Metz
October 12, 2023
My experience was very quick and positive! The dealership was very clean and fancy, many members of staff asked me if I’d like a drink, which was super sweet! Patrick did an AMAZING job! The dealership was very clean and fancy, many members of staff asked me if I’d like a drink, which was super sweet! Patrick did an AMAZING job! More
by maxstephens1996
Employees Worked With
Billy Stuever, Patrick Seidel, Lexie Grisham
October 12, 2023
Al Smith was awesome. He was knowledgeable and patient. Financing department was spot on. Highly recommend He was knowledgeable and patient. Financing department was spot on. Highly recommend More
by DEEDEE.ARROWOOD
Employees Worked With
Erin Middleton, Chris Middleton, David Bossert, Al Smith, Lexie Grisham
October 12, 2023
The service was fine. It was quick, and efficient in a comfortable setting. My only complaint would be that they didn't check the air pressure. In fact it seemed that they It was quick, and efficient in a comfortable setting. My only complaint would be that they didn't check the air pressure. In fact it seemed that they reduced the pressure. More
by doug_robbins
Employees Worked With
Josh Robayo
October 12, 2023
Everything was perfect. I was given a loaner which was extremely nice. The only problem was I only drove the loaner from the dealer to my home. When I went to fill it up it I was given a loaner which was extremely nice. The only problem was I only drove the loaner from the dealer to my home. When I went to fill it up it was half full. I said something when I came back and thy said they never checked the amount of gas in the car. I guess I paid for a lot of people's gas. More
by THEFELL33
Employees Worked With
Alexis Maro
October 10, 2023
Friendly and clean environment. The staff is always great, along with the courtesy pickup is totally a plus. Nice service! The staff is always great, along with the courtesy pickup is totally a plus. Nice service! More
by SIMSTILIE
Employees Worked With
Josh Robayo, Josh Owens, Robin Metz, Buddy Dailey, Matthew Vann, Brandon Mondragon
