
Acura North Scottsdale
Phoenix, AZ
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Jack Berry was an outstanding salesman. He knew the car well and spent several days with us while we were deciding what to buy. I was looking at the new RDX because my 2006 TSX (which I loved) had been tot well and spent several days with us while we were deciding what to buy. I was looking at the new RDX because my 2006 TSX (which I loved) had been totaled the week before when a woman rear-ended me while I was stopped. I was shaken up by the accident, and Jack let me take all the time I needed to get my confidence back to the point of driving the RDX. I love my new car, and I cannot recommend Acura North Scottsdale more highly. Lee More
Our experience with Acura North Scottsdale was a pleasant one. However it did not start out that way. My husband and I had visited the dealership two months prior to purchasing our vehicle. We were a little one. However it did not start out that way. My husband and I had visited the dealership two months prior to purchasing our vehicle. We were a little apprehensive to return after not buying the original vehicle. After researching the competitive prices on the vehicles. We found that the vehicles were priced, pretty fairly according to the current market. We knew that there was little wiggle room to negotiate. Upon returning on June 29, we arrived near closing. Jordan Crump and Charles Watson assisted us in our buying process. Jordan was very professional and knowlegeable regarding the MDX features and sales. Charles was very efficient and professional in completing our paperwork in under two hours. He was staight to the point and courteous. We received a follow up call from Mike in service. He was extremely nice and assisted us in picking up our floor mats and car wash. We love our MDX, thanks to Charles, Jordan and Mike. More
This is a very professional and well run dealership. This is a very professional and well run dealership. Chad Hansen was the person we dealt with the most and he is by far the best car salesman we have This is a very professional and well run dealership. Chad Hansen was the person we dealt with the most and he is by far the best car salesman we have ever worked with. His personality was helpful,he was knowledgable, and very patient. He devoted as much time as necessary to making the car buying experience an excellent one. Everyone we came into contact with put customer service and satisfaction as their priority. I would highly recommend Acura of North Scottsdale. More
My experience at Acura North Scottsdale was by far the best I've had at a car dealership. Brian Edwards was so nice and helpful and extremely patient with me and my family. When it came time to trade in m best I've had at a car dealership. Brian Edwards was so nice and helpful and extremely patient with me and my family. When it came time to trade in my car and arrange a price for the used car I was getting, Brian was accommodating and fair, and I got a great deal for my trade in and for the used car. I have absolutely nothing bad or even neutral to say about my experience or the service. It was all great! More
Friendly staff, no pressure, great selection of vehicles. Clean, modern showroom. I received the amount I wanted for my trade in. The dealership participates in the Costco program. The entire staff made Clean, modern showroom. I received the amount I wanted for my trade in. The dealership participates in the Costco program. The entire staff made my wife and I feel appreciated. More
Working with Chad Hansen was very easy. He was responsive and his knowledge of the car was quite good. He worked wiht us to get the car we wanted at a reasonable and fair price. and his knowledge of the car was quite good. He worked wiht us to get the car we wanted at a reasonable and fair price. More
I had a very good experience with Acura North Scottsdale and Chad Hansen in particular. Chad treated me with professionalism and respect throughout the entire process. I took a relatively long time to make and Chad Hansen in particular. Chad treated me with professionalism and respect throughout the entire process. I took a relatively long time to make my decision to purchase my Acura and from the time I first met Chad until I purchased the car, unless he was returning a call that I initiated, he only called me directly once or twice (and once was simply to advise me of a new financing special). I very much appreciated the lack of "pushiness" on his part. The dealership is very well kept and professional. My decision to purchase at Acura North Scottsdale was made, in no small part, to the well-organized and very clean service area, which Chad escorted me through. Overall, my experience with Chad individually and the dealership in general was very good. More
This is our first experience with Acura! We cannot say enough about professionalism, courtesy and frankness with dealing with us on a new car purchase. We worked Rocko Cook (Internet Sales) who shot us a enough about professionalism, courtesy and frankness with dealing with us on a new car purchase. We worked Rocko Cook (Internet Sales) who shot us a very good price and his assistant Jeremy Braun assisted us with the test driving and working with us, explaining the car, all of the functions and was very good answering all of our questions. If he didn't know (he asked) because he was fairly new; however we were very satisfied. Charles Watson assisted us with the final details of the auto and he was very professional and efficient. They were extremely busy, and yet, they had the time for us. Tony Rubbo the Manager came in to meet with us. We were very impressed how they all took the time we needed to feel comfortable with our purchase. I called other dealerships and I have to say that this dealership gets a 5-star rating by no accident! Before we walked into the dealership, Rocko took the time by email to let me know what was available. The rest of the details were taken care of in detailed manner after we decided which vehicle was right for us. Acura has a clearly defined option pricing index that is easy to follow. More
Chad Hansen was outstanding in how he approached my father and I when I purchased my new car. He treated us with respect and valued our business. We did not seem rushed and was a great experience. I wo father and I when I purchased my new car. He treated us with respect and valued our business. We did not seem rushed and was a great experience. I would refer him to my friends and family. Thank you!!Overall i had a great experience at Acura North Scottsdale and I would defiantly buy my next car from this dealer. More