Acton Toyota of Littleton

Overcharged I went to Acton Toyota to get an oil and oil filter change. I specifically told the service agent I only wanted that. He said okay, they would change I went to Acton Toyota to get an oil and oil filter change. I specifically told the service agent I only wanted that. He said okay, they would change the oil and filter. When I received the bill they had done the oil change, but changed the air filter and cabin filter too, at a cost of $45 each! I did not authorize this and was shocked to see the bill reach almost $200 when all I wanted was an oil change. I believe they took advantage of me because I am a woman. I will never recommend this dealership or service center to anyone I know, nor will I go here again for their services. I have been here many times before and have worked with a different service agent and never had a problem. Extremely disappointed in the service I received. More

An extraordinary representative I've been dealing with Acton Toyota for quite a few years. Never in all that time have I ever been treated with anything but professionalism, courtesy I've been dealing with Acton Toyota for quite a few years. Never in all that time have I ever been treated with anything but professionalism, courtesy and respect. My family has purchased a number of automobiles in the last 10 years and continue to have them serviced here; even though it's about a 190 mile round trip to where we now live. In all of those years I have continued to be amazed at the quality of staff Acton Toyota has been able to attract and keep. Wellington Pereira fits that bill in every respect. I called yesterday afternoon to ask a question and now only did Wellington research it but also had a solution available and scheduled the necessary upholstery work for the vehicles next scheduled service date. In addition he went far beyond his working hours to help me get this problem resolved. He is without a doubt an outstanding representative of Acton Toyota, but more so a direct credit to Bob Moran and Glen Hoffman and quality of people they bring on board to make customers want continue to do business with this team. More

Very helpful Jack was very helpful in helping me choose the car I wanted and getting all the extras that would have cost much more. Thank you Jack was very helpful in helping me choose the car I wanted and getting all the extras that would have cost much more. Thank you More

Service was so good, we bought 2 cars in 2 days. Jack Burke was excellent to work with. We purchased a car for my wife and while there, I saw something for myself. Jack was very accommodating, allo Jack Burke was excellent to work with. We purchased a car for my wife and while there, I saw something for myself. Jack was very accommodating, allowed us to take the cars out for a test drive by ourselves, went through the extras so we understood what the car had. Jack was very easy to talk to and he went above and beyond on a request we had. We'll be back! More

Excellent out of state purchase experience! We purchased a certified pre-owned Toyota Sienna from Acton Toyota and couldn't be happier! We purchased this Sienna to replace another one we had fo We purchased a certified pre-owned Toyota Sienna from Acton Toyota and couldn't be happier! We purchased this Sienna to replace another one we had for about a year before it was totaled. We live in central New Hampshire and went to Acton Toyota because they had multiple pre-owned Toyota Siennas, which are actually very hard to come by, particularly in NH. However, Acton Toyota far exceeded our expectations. The process was very easy and the upfront honest pricing gave us confidence that we were getting a great deal. Our sales associate, Jack Burk, was very helpful throughout the process and followed up with us whenever we contacted him, even if it was his day off. Since we live in NH (which has no sales tax), Acton Toyota even delivered the vehicle directly to us so that we wouldn't have to deal with any Massachusetts paperwork or taxes. On the day of delivery Steve from Acton Toyota delivered the car in great condition right to us and even helped us through the registration process. More

exelent nice guy and friendly easy to talk he took his time to explain everything about tha truck tankyou jack for everything grasias amigo i going to sen nice guy and friendly easy to talk he took his time to explain everything about tha truck tankyou jack for everything grasias amigo i going to sen more guys More

Excellent experience ! I bought my used Toyota Prius 2013 with the excellent customer service from Jack Burke. He understood my budget, what items were important to me and w I bought my used Toyota Prius 2013 with the excellent customer service from Jack Burke. He understood my budget, what items were important to me and worked with me to have a successful experience. I love my Prius and would happily refer other friends and family to Acton Toyota ! A Happy Customer, Wendy Darcy More

I love how she understood my needs Thanks Acton Toyota for providing me such a great car plus an awesome sales consultant, MaryAnne Shannon. She is cool and so friendly. She tries to ge Thanks Acton Toyota for providing me such a great car plus an awesome sales consultant, MaryAnne Shannon. She is cool and so friendly. She tries to get to me anytime although there were a busy line. I really love my Toyota Venza 15. More

A+++++ I had a great experience at Acton Toyota. The sales consultant was so nice and friendly and easy to talk to. He took the time to go over the entire ve I had a great experience at Acton Toyota. The sales consultant was so nice and friendly and easy to talk to. He took the time to go over the entire vehicle with me and left me not questioning a thing. Great Job! More

Terrific Toyota With Ken White Bought a used Toyota Camry before Christmas 2015 and Ken White was a pleasure to work with. Great guy, good sense of humor, honest and kind. We woul Bought a used Toyota Camry before Christmas 2015 and Ken White was a pleasure to work with. Great guy, good sense of humor, honest and kind. We would recommend calling Ken if you are interested in any car on this lot. We had a terrific experience in Littleton. More