Acton Toyota Used Car Annex
Acton, MA
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176 Reviews of Acton Toyota Used Car Annex
We had a very pleasant experience here. The salesmen were very nice and helpful. We found a car that we love. I was happy they had the carfax all ready for us to see. We would definitely recommend this de very nice and helpful. We found a car that we love. I was happy they had the carfax all ready for us to see. We would definitely recommend this dealership and would go again. More
Was very pleased with service - Bob was extremely knowledgable & helpful. He went above & beyond to have the vehicle ready for when I arrived to pick up. (it was a hot day & he even had a cold water knowledgable & helpful. He went above & beyond to have the vehicle ready for when I arrived to pick up. (it was a hot day & he even had a cold water bottle in the car!) Peter was extremely helpful when it came to pay for the vehicle & responded immediately when I called with questions. Custumer service & interaction was top notch. Kudos!! & I love my new car! Thank you More
I was in the market for a used truck and the Acton Toyota Annex had the best selection and best prices. I had shopped for approximately 2 months online through Autotrader and visited several dealers in New H Annex had the best selection and best prices. I had shopped for approximately 2 months online through Autotrader and visited several dealers in New Hampshire and Massachusetts. Bob Gaudet was a friendly host and I felt little if any pressure to buy or even haggle. The price for the truck, a 2002 Ford Ranger XLT, was below Kelly Blue Book and in great shape. It was clean, ran well, and was clearly cared for at the dealership. The paperwork was a relatively simple procedure and I didn't feel pressured or confused by financing jargon. They took care of the registration, plates and safety inspection. The whole experience, which included dealing with both Bob and the financial officer (can't remember his name), was positive and therefore scored 5/5. I give the price a 4/5 only because anything less than an incredible bargain (which doesn't exist anywhere) would never rate a 5/5. I would seriously consider the Acton Toyota Used Car Annex for another vehicle in the future, and have no problems recommending it to a friend or colleague. More
We were searching for a car for over 2 months and had some really bad experiences at other dealerships. We were considering purchasing some other cars but the exeperience at the dealership swayed our de some really bad experiences at other dealerships. We were considering purchasing some other cars but the exeperience at the dealership swayed our decision. Dealing with Carl and Peter made our experience at Acton Toyota amazing. They took $200 off the purchase price of the car without us even asking. They took care of all the financing and made sure to get us the best rate possible. I did my homework on rates going into the dealership and they were spot on. Acton Toyota did the 30K check up prior to us purchasing it and put 4 new tires on the car without charging us a dime. Acton Toyota is a great place to purchase a car and if you go make sure that you get Carl. He is extremly helpful and makes purchasing a car a nice experience rather than making you feel like your skin is crawling. More
Found car online and dealt with Bob Gaudet at the dealership. Test drove car on Sunday and on Monday returned to Dealership and was allowed to drive car to MY mechanic for an indepentant inspection. dealership. Test drove car on Sunday and on Monday returned to Dealership and was allowed to drive car to MY mechanic for an indepentant inspection. Results yielded a potential problem with the windshield. Without hesitation Acton Toyota Used Car Annex did the right thing and agreed to replace the windshield while still maintaining the original agreed upon price. I enjoyed the buying experience, felt well treated and will recommend this dealership to my family and friends. More
My wife and I just had a exceptional experience with this dealership. Upon research online I came across a 2008 Ford Edge Limited that would be perfect for our growing family. It was time for me to turn in m dealership. Upon research online I came across a 2008 Ford Edge Limited that would be perfect for our growing family. It was time for me to turn in my toy and upgrade to something more safe and practical for my family. We received no pressure from the get go from the salesman. He just told us to come on down when we were free to go for a ride. My wife and I instantly enjoyed the vehicle, went home to think about it and again no pressure came back for a seamless transaction. The car was clean and ready to go. I would definitely recommend this dealership to anyone in the market for a quality used vehicle. More
I found the vehicle I wanted online and contacted Bob by email. I hadn't received a response (it went in my spam folder) so when I called the dealership to find out about the car-he immediately called me to email. I hadn't received a response (it went in my spam folder) so when I called the dealership to find out about the car-he immediately called me to see if I was still interested. We set up a test drive and he was very attentive to our questions-when he didn't know he did not lie, he told us he would need to check before answering. He was honest about what the car lacked and didn't mislead us. When negotiating price-he offered us a discount and it was enough to get us to buy the car from him instead others we were lookign at. The total experience (did financing with Peter at same dealership and also very helpful and honest). was great and we are happy with our purchase. More
If you would like to buy a used car I STRONGLY recommend that you go see Bob Gaudett at Acton Toyota Used Car Annex. I had looked on the internet and asked to drive a few certain cars, which he had ready f that you go see Bob Gaudett at Acton Toyota Used Car Annex. I had looked on the internet and asked to drive a few certain cars, which he had ready for me. He suggested a few others I might want to try, but never used a Car Salesman pitch or put undue pressure on me. I had been in an accident and my previous car was totalled, and I had already been to several other dealerships where I was made to feel very uncomfortable and pressured. It was a breath of fresh air to be treated like a human being and talked to intelligently. When it came time to purchase the car, they did everything possible to meet my needs and make the process simple. It took me less time to finish up the paper work for my car purchase than it took to check out at Staples down the road (but that's another story.) I am extremely happy with my car, but even more than that I am happy with the treatment I received from Acton Toyota Used Car Annex and Bob Gaudet and the entire Acton Toyota team. To Bob Moran, who I happened to meet, to the manager who wrote up my paperwork, to the people who worked on the car before I picked it up, and to Bob Gaudet, a huge THANK YOU from a happy customer. More
My husband was looking for a new (used) car and wanted a manual. We so very much appreciated sales rep Carl Dipietro's and Manager, Ed Barbagallo's stress free approach. Once they found out what we were loo manual. We so very much appreciated sales rep Carl Dipietro's and Manager, Ed Barbagallo's stress free approach. Once they found out what we were looking for, Carl went through their inventory and found a good selection of cars for us to test drive. He patiently waited while we test drove car after car after car. Once we found the perfect car (which turned out to be a Subaru Outback and not even a Toyota), Ed secured a very low finance rate for us (3.9%)along with a very reasonable price for the car. They handled all the paper work with the insurance company and registry and the car was all set for us to take home the very day we bought it! We will definitely return to do any other car shopping we are sure to need in the future. More
The car was in great shape - better than any other dealer I visited for a similar age vehicle. The sales process was easy and no-pressure. They worked with my insurance agent and got everything wrapped up I visited for a similar age vehicle. The sales process was easy and no-pressure. They worked with my insurance agent and got everything wrapped up in less than 24 hours after the deal was complete. More