Ackerman Toyota
Saint Louis, MO
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328 Reviews of Ackerman Toyota
I have been a client of the Ackerman dealership since 1999, and have nothing but praise and the utmost respect for the entire staff. Bravi Tutti! I have never worked with anyone in the Sales Dept. 1999, and have nothing but praise and the utmost respect for the entire staff. Bravi Tutti! I have never worked with anyone in the Sales Dept. More
The service crew replaced the battery in my 7 mos old (!!) car. Very friendly and efficient. I was pleased with the first use of my extended service contract, obtained when I bought the Camry. (!!) car. Very friendly and efficient. I was pleased with the first use of my extended service contract, obtained when I bought the Camry. More
I was very satisfied with the service I received. I was taken at my appointment time and it wasn’t too long of wait to have the work done that was needed. taken at my appointment time and it wasn’t too long of wait to have the work done that was needed. More
Metja Christopher was friendly and helpful, and took great care of my service issue! She answered the phone when I called, knew enough about the service schedule to be able to let me know right away how great care of my service issue! She answered the phone when I called, knew enough about the service schedule to be able to let me know right away how soon they could get me in- didn't have to put me on hold even. Nice! More
I'm sure the work they do at Ackerman Toyota is OK, BUT.... When I had my tundra in for the Takata air bag recall, I had some cash ($20 - all 1 dollar bills) stolen out of my truck while it was there. BUT.... When I had my tundra in for the Takata air bag recall, I had some cash ($20 - all 1 dollar bills) stolen out of my truck while it was there. The cash was not in plain view, you had to look for it to find it. So I called the dealership and asked for the service manager. I left a message on voicemail stating what happened and that I didn't expect a return phone call, I just wanted them to be aware they have a THIEF working with them. I got a return phone call from MARK BEADLES, the service manager. Instead of apologizing for the theft, he turned the whole thing back at me, asking if I was sure the money was there when I dropped off the truck. He was very rude and stuck up for the THIEF employee saying "why would somebody making good money risk his job for $20"? Because some people cant resist the temptation of easy money. I did not expect anything from him, but the way he handled the whole thing was very unprofessional. Basically he was an absolute xxxxxx. With plenty of Toyota dealerships around, I would avoid ACKERMAN at all costs. You will be glad you did. More
Nothing short of excellent The sale staff was very helpful and knowledgeable and kind very patient not forcing very professional I would do business with this company again excellent staff. helpful and knowledgeable and kind very patient not forcing very professional I would do business with this company again excellent staff. More
All was fine--did what I needed and were very apologetic for the unexpected delay. Also, the service advisor was helpful and affable. In addition, I like your coffee service. for the unexpected delay. Also, the service advisor was helpful and affable. In addition, I like your coffee service. More
I was serviced immediately upon arriving at the dealership. Steven came out personally and brought me inside to get the services I needed for my vehicle. Spacious and comfortable waiting area. dealership. Steven came out personally and brought me inside to get the services I needed for my vehicle. Spacious and comfortable waiting area. More

