Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Academy CDJR - Service Center

Tipton, IN

4.4
287 Reviews
Call Service Center (765) 415-4101

287 Reviews of Academy CDJR - Service Center

Sort by
February 05, 2025

This dealership service department has got to be one of the best. I had an issue with fleet equipment in the area and they went above and beyond what I thought was going to happen. They saved us time and m More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you so much for your amazing feedback! We’re thrilled to hear that our service department was able to go above and beyond to help with your fleet equipment issue. Saving you both time and money is exactly what we aim for, and we’re so glad we could make a difference. We truly appreciate your kind words and look forward to helping you again in the future!

February 05, 2025

Everyone was extremely accommodating and helpful through the process. It was a very smooth service. More

by unknown4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
Mar 10, 2025 -

Academy CDJR responded

Thank you for the kind words! We’re so glad to hear that your service was smooth and that our team was accommodating and helpful throughout the process. We truly appreciate your feedback and look forward to serving you again!

February 04, 2025

I really appreciate them taking care of my vehicle and getting it done when they said they would. More

by jdavidson6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
Mar 10, 2025 -

Academy CDJR responded

Thank you for your feedback! We’re so glad to hear that you appreciated our timely service and care for your vehicle. We always aim to get things done as promised, and it's great to know we met your expectations. We look forward to assisting you again in the future!

February 04, 2025

Answered my questions, established issues and corrective measures and in a timely manner, without worrying about having to return. More

by gillaftr20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
Mar 10, 2025 -

Academy CDJR responded

Thank you for the great feedback! We're glad to hear that we were able to address your questions and take care of any issues in a timely manner. It's always our goal to ensure everything is handled so you don't have to worry about returning. We appreciate your trust and look forward to helping you again!

February 03, 2025

Academy treated me very well special thanks to Jordan and the service team ! Thanks again More

by bdwuethrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Amburgey
Report | Print
Mar 10, 2025 -

Academy CDJR responded

Thank you for your kind words! We're so glad to hear that you had a great experience. We'll be sure to pass on your special thanks to Jordan and the service team. We truly appreciate your support and look forward to serving you again!

February 03, 2025

Great service and was always updating me on the progress. Very upfront about pricing and recommendations. More

by flpeters64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Amburgey
Report | Print
Mar 10, 2025 -

Academy CDJR responded

Thank you for your kind words! We're thrilled to hear that you appreciated the updates and the transparency about pricing and recommendations. We always aim to provide clear and honest service, and we're glad that was reflected in your experience. Looking forward to working with you again!

February 03, 2025

The appointment took 2 hours and 15 minutes and that is my only complaint other than that I am good. More

by pmitchener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Amburgey
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you for sharing your feedback! We’re glad to hear that, aside from the wait time, your experience was positive. We truly appreciate your patience, and we’ll work to improve our service speed moving forward. If you need anything else, don’t hesitate to reach out!

February 03, 2025

Very helpful and went above what I expected in servicing my car. Explained everything completely. More

by rjk.kuch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Amburgey
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you for your kind words! We’re thrilled to hear that our team went above and beyond to service your car and took the time to explain everything thoroughly. Providing clear and helpful communication is important to us, and we’re glad we could meet your expectations. We appreciate your trust and look forward to assisting you again in the future!

February 03, 2025

They are like no other dealership I've ever dealt with before. They actually did everything they could do to help me get my truck fixed, within my budget, so I could get back on the road for work. Next ti More

by kag1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you so much for your incredible feedback! We’re beyond happy to hear that our team went above and beyond to help you get your truck fixed within your budget and back on the road quickly. We truly value your trust and are honored to know that we’ve earned your recommendation. When it’s time for your next vehicle purchase, we’ll be here ready to assist you with the same dedication! We look forward to serving you again in the future!

February 03, 2025

Great experience. Pleasant staff. Quick service. Courteous staff. Jordan handled all my concerns. Cleaned the vehicle after the work was completed. More

by Bob.battle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah
Report | Print
Mar 10, 2025 -

Academy CDJR responded

Thank you for sharing your great experience! We're so glad to hear that our staff, especially Jordan, took care of your concerns and made sure everything went smoothly. It's wonderful to know you appreciated the quick and courteous service, as well as the clean vehicle afterward. We look forward to serving you again!

1
...
8
9
10
...
29