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Academy CDJR - Service Center

Tipton, IN

4.4
287 Reviews
Call Service Center (765) 415-4101

287 Reviews of Academy CDJR - Service Center

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February 26, 2025

First experience was a good one. Got my issue diagnosed, parts ordered, and then fixed the next day. More

by Mp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Academy CDJR responded

Thank you for sharing your experience! We're glad to hear that your first visit with us went smoothly and that we were able to diagnose and fix your issue quickly. We always strive for efficient service, and it's great to know we met your expectations. We look forward to assisting you again in the future!

February 26, 2025

Very pleasant and professional-Made me feel like a valued customer.- A good experience.. Thank you More

by Bill Reagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
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Mar 07, 2025 -

Academy CDJR responded

Thank you for the kind words! We're so glad to hear that you had a pleasant and professional experience, and that you felt valued as a customer. We truly appreciate your feedback and look forward to serving you again!

February 26, 2025

Didn’t fix the issue the first time, but I do think they tried to fix it the least expensive way first. Though it didn’t work, I brought it back in and they ordered the part it needed and was fixed the nex More

by bwitherow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
Feb 28, 2025 -

Academy CDJR responded

Thank you for sharing your experience, and we truly appreciate your understanding. While we're sorry that the initial fix didn't resolve the issue, we're glad to hear that we were able to find a solution and get it fully taken care of quickly. We always aim to provide the best service possible while considering cost-effectiveness, and we appreciate your patience throughout the process. If you ever need anything else, we’re here to help!

February 26, 2025

Got me in for service right away after a minor problem on used truck purchase. Would use them again when need arises More

by RF9RANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Nelson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Murphy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Academy CDJR responded

Thank you for your feedback! We're glad we could get you in quickly to address the issue with your used truck. It’s great to hear that you were satisfied with the service, and we’d be more than happy to assist you again whenever you need us. We appreciate your trust and look forward to serving you in the future!

February 21, 2025

I have had nothing but problems since getting a jeep from and no one really seems to care. More

by kandace15everling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Arredondo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nelson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Abanoub Boles
3.0
This rating includes all reviews, with more weight given to recent reviews.
William Myers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
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Mar 07, 2025 -

Academy CDJR responded

Hi Kandace, Thank you for sharing your feedback. We're really sorry to hear that your experience did not meet your expectations. We strive to provide excellent service. We would love the opportunity to make things right. Please reach out to us at adam.arredondo@drivechariot.com, and we'll ensure a better experience next time.

February 21, 2025

Jordan is a great asset for any company. We had a tire that was losing air. We pull in. And was in and out within an hour. What could have been a terrible ordeal? Being 20 miles from hom More

by Omega man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
Mar 07, 2025 -

Academy CDJR responded

Thank you for the wonderful feedback! We're so glad Jordan was able to take care of you quickly and efficiently, especially on a wintery day. It’s great to hear that what could’ve been a stressful situation turned into a positive experience. We appreciate your kind words and look forward to assisting you again in the future!

February 19, 2025

I needed a new remote, which is very expensive. Jordan helped reduce the price using some of my old remote which made it a little more reasonable for me. They were able to get me in that afternoon, More

by Kwarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Academy CDJR responded

Thank you for the great feedback! We're so glad Jordan was able to help make the remote more affordable and get you in quickly. It's wonderful to hear that you had such a positive experience, and we're happy we could also take care of your car with a wash! We truly appreciate your business and look forward to helping you again in the future.

February 18, 2025

It was a very pricey visit. Went to get new brakes .By the time I went to pick it up it cost me $3200. More

by tcline1421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you for sharing your experience, and we’re sorry to hear that the final cost was much higher than you expected. We understand how frustrating that can be, especially when the price is significantly different from what you anticipated. We’d love to help clarify what led to the higher cost and ensure everything was properly explained to you before proceeding with the work. Please reach out to us directly so we can look into this and address any concerns you have. Your satisfaction is important to us, and we want to make sure you're fully informed moving forward. General Manager, Adam Arredondo adam.arredondo@drivechariot.com

February 17, 2025

This dealership is always welcoming and informative. Everyone is friendly. The areas are spotless and bright! I love my car wash after my service call! More

by rmchristie2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
Mar 07, 2025 -

Academy CDJR responded

Thank you for the wonderful feedback! We’re so glad to hear that you consistently have a positive experience with us and that our team has made you feel welcome and informed. We truly appreciate your kind words and are happy you enjoy the car wash after your service. We look forward to serving you again soon!

February 17, 2025

I appreciate the quick turn for my cars every time I come in. I appreciate the workspace for me to set up and get my work done. Thank you More

by beth.a.cline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
Mar 10, 2025 -

Academy CDJR responded

Thank you for the kind words! We're so glad to hear that you appreciate the quick service and the workspace we provide. We want to make your experience as convenient and comfortable as possible, so it’s great to know that it's helping you get your work done. We look forward to seeing you again next time!

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