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113 Reviews of Academy CDJR - Service Center
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Verified Customer
November 08, 2024
Easy to schedule the service. Quick turnaround on service. Nice waiting room. Pleasant experience in general. Quick turnaround on service. Nice waiting room. Pleasant experience in general. More
by pcwehman
Employees Worked With
That was 3 years ago. I dont remember the peoples names.
November 06, 2024
No communication, told me 3 different times they would call back, never did. After replacing my headlight lamps, now my headlights and brights are out of line. One points to the left the other points down call back, never did. After replacing my headlight lamps, now my headlights and brights are out of line. One points to the left the other points down. Very dissatisfied with this dealership. Will not go back. More
by bnriggs04
Employees Worked With
Service dept
November 04, 2024
Salesman was awesome. The finance departments use of a tablet to do the contract was unacceptable as it's too hard to read The finance departments use of a tablet to do the contract was unacceptable as it's too hard to read More
by craig.dicarlo
Employees Worked With
November 04, 2024
They always give me fast and reliable work and always make sure i’m taken care of. That’s why i send all of my needed maintenance at Academy. make sure i’m taken care of. That’s why i send all of my needed maintenance at Academy. More
by none23
Employees Worked With
Haley the service advisor and Jesse the tech.
November 03, 2024
Appointment for oil change and tire rotation, 1:00 p. m. Got there 5 minutes early. Cashier mentioned recall, I told her not the mess with it. At 2:15 they told me that I needed a new cabin filter, would m. Got there 5 minutes early. Cashier mentioned recall, I told her not the mess with it. At 2:15 they told me that I needed a new cabin filter, would cost another $73 and take 15 more minutes. Finally got my van at 2:45. They didn't tell me it was going to cost another $38 to change the filter. They didn't give me the usual car wash. The icons on the media screen were messed up (they tried to fix the recall). I got a tech to look at it, and he messed with it for several minutes and told me there was nothing wrong with it. On the way home I tried to adjust the cabin temperature and could not because, as I had told the tech. Brought van back, tech fixed it. Went to town for groceries, kept hearing dragging sound. Looked under van and saw some kind of lid dragging. Took it back and tech fixed it. I spent the entire afternoon getting my car fixed. Why were all the usual people gone? I liked them. The new ones were pleasant, but I didn't feel very good about the service in the end. More
by phillipcollier
Employees Worked With
Victor Arcenal
