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286 Reviews of Academy CDJR - Service Center
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March 30, 2025
Service crew kept us updated on where vehicle was in the queue and answered any questions we had. queue and answered any questions we had. More
by Jay1958
Verified Customer
March 29, 2025
The service seems to have gone downhill at this dealership. They don't wash your car anymore. There used to be snacks and drinks while you wait they had water. They did a oil change and tire rotati dealership. They don't wash your car anymore. There used to be snacks and drinks while you wait they had water. They did a oil change and tire rotation and didn't even bother to check the tire pressure. More
by jfemerick
Employees Worked With
March 28, 2025
After having and incident with my car while have an oil change… Matthew was very polite and direct with the plan to fix the damage to my car. The real hero here is Jordon. He made my trip back to the deal change… Matthew was very polite and direct with the plan to fix the damage to my car. The real hero here is Jordon. He made my trip back to the dealership pleasant. He was courteous and made sure everything was complete. He communicated with me during the repair and made sure a courtesy car was available for me. Thank you Jordon. More
by lil.deb
Employees Worked With
Other Employees :
I’m not sure which Jordon! The Jordan I worked with was at the service desk next to the Lobby.
March 28, 2025
Best gentleman in svc I have health with will always go back thanks again guys back thanks again guys More
by BUSHSTER7
March 27, 2025
nice and clean dealership and the staff is very friendly and they try to give you the best experience and they try to give you the best experience More
by cynthialou13
Employees Worked With
March 27, 2025
The employees at this dealership have great customer service skills and they are very friendly. service skills and they are very friendly. More
by nbrigham28
Employees Worked With
March 27, 2025
Service was as discussed. Updates were provided during the wait. Waiting was very, very clean. Updates were provided during the wait. Waiting was very, very clean. More
by schandler1994
Employees Worked With
March 26, 2025
The people were easy to work with. Very kind and professional. Understood my needs and took good care of me. Very kind and professional. Understood my needs and took good care of me. More
by qshepherd4
March 25, 2025
Horrible experience all the way around. ABSOLUTELY HATE the fact that I’ve gotten involved with them and am stuck giving them my money for the next 3 1/2 years. Communication has sucked, num ABSOLUTELY HATE the fact that I’ve gotten involved with them and am stuck giving them my money for the next 3 1/2 years. Communication has sucked, numbers are all over the place and I’m simply at a loss for what’s REALLY going on. Went to a different dealer and traded in my wife’s jeep and got her a different vehicle (2025) and we couldn’t be happier with their service, kindness and continued follow ups. And…. The vehicle I got a month ago has issues and needs to go to the shop so gotta look into that now as well!!! Could keep going on about this but will just say I pray you have better dealings than I have. More
by roblmc411
March 25, 2025
Incompetent service once again, brought 2025 Ram in for electrical issue, needed a battery change. Can't even change a battery, bolt left sitting on the grill and the bracket to secure the battery missin electrical issue, needed a battery change. Can't even change a battery, bolt left sitting on the grill and the bracket to secure the battery missing. Not happy because of even worse service done on my 2020 Wrangler prior. More
by Jonathan G.
Employees Worked With
