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Academy CDJR - Service Center

Tipton, IN

4.4
287 Reviews
Call Service Center (765) 415-4101

287 Reviews of Academy CDJR - Service Center

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February 03, 2025

I appreciate the good job they did on my truck. They got me in and taken care of promptly. More

by jdavidson6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Academy CDJR responded

Thank you for your feedback! We're so glad to hear that our team took care of your truck promptly and did a great job. We always strive to provide quick and quality service, and we’re happy we could meet your expectations. We appreciate your trust and look forward to helping you again in the future!

February 03, 2025

I appreciate the great service and the time they got me in and took care of me. More

by jdavidson6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you for your feedback! We’re so glad to hear that you were happy with the service and the quick attention you received. Providing efficient and quality service is important to us, and we’re happy we could take care of you. We look forward to helping you again in the future!

February 02, 2025

Took too long to do the job I was without my trk for two weeks, was not told how much until the vehicle was done, More

by mosesharr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
Apr 03, 2025 -

Academy CDJR responded

Thank you for sharing your experience, and we sincerely apologize for the delays and lack of communication regarding the cost. We understand how important it is to be informed and get timely updates, and we’re sorry that we fell short in these areas. Your feedback is valuable, and we’ll work on improving both our communication and service times moving forward. We appreciate your patience, and if there’s anything we can do to address your concerns further, please don’t hesitate to reach out to our General Manager, Adam Arredondo at adam.arredondo@drivechariot.com.

January 31, 2025

Great salesman, great service, and service department has OUTSTANDING bundle prices. Finance Mgr. found financing for me that is helping build up my credit. Thanks to ALL of you that helped More

by makingsolver60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
January 31, 2025

Great bunch of people with great prices on thier service. Prices on cars are excellent More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miranda Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
January 31, 2025

They did a great job fixing our heated seats and other issues with our van. More

by kbarnes010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
January 31, 2025

I was very impressed with there service I wouldn't of got my truck covered if it wasn't for you guys thanks More

by steveseals74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
January 31, 2025

I was very impressed with your service group at Academy- Tipton. I had the opportunity or mis-fortune of visiting 3 different days with 2 vehicles. I was treated very well, Jordan was very kind and compl More

by bdwuethrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Amburgey
Report | Print
January 31, 2025

Overall customer service is great. However, the last two times the technicians have failed me. Specifically with my routine oil changes. More

by cmann62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Academy CDJR responded

Thank you for sharing your feedback. We're really sorry to hear that your experience did not meet your expectations. We strive to provide excellent service. We would love the opportunity to make things right. Please reach out to us at adam.arredondo@drivechariot.com, and we'll ensure a better experience next time.

January 31, 2025

Easy to schedule appointment when I needed it. Quick check in. Nice waiting area. Jordan was great! More

by r.fessenden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Amburgey
Report | Print
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