Academy CDJR - Service Center

Feel like I was lied to. Made it sound like a special battery was needed when it was just the main battery. Charged $611 for the battery and $189 for labor to install it. Tha Made it sound like a special battery was needed when it was just the main battery. Charged $611 for the battery and $189 for labor to install it. That is more than twice of the cost of a replacement battery. Very disappointed More

Your service department needs work on. They are not completing their work.And I don't believe they're doing all the checklists on everything either They are not completing their work.And I don't believe they're doing all the checklists on everything either More

Dealer ship is great, but wouldn’t recommend buying a Wrangler 4xE to travel. Does not get the 49 mpg as advertised even with a full charge and 1 gallon of gas. Jeep also doesn’t get the 20 mpg on engine Wrangler 4xE to travel. Does not get the 49 mpg as advertised even with a full charge and 1 gallon of gas. Jeep also doesn’t get the 20 mpg on engine as advertised either. More

Quick response and expedited the work on my truck to get me back on the road. me back on the road. More

Very professional and easy to communicate with. I would highly recommend them to anyone. Jordan explained everything to me where I understood what was wrong. What they were going to fix. I would highly recommend them to anyone. Jordan explained everything to me where I understood what was wrong. What they were going to fix. More

Dropped off truck to get repairs done to fuel and DEF systems. Had estimate within 24 hours. Got parts and had repaired by next day. Christopher was easy to deal with and did as he said. Thought labor co systems. Had estimate within 24 hours. Got parts and had repaired by next day. Christopher was easy to deal with and did as he said. Thought labor cost were a little pricey. But never the less, needed to be done. they got the parts and repairs done in a timely manner and I had the truck back running in two days. More

Always Professional and Clean. Very clean and comfortable lobby. Russell Jordan keeps me informed of the progress of my service while I am here. Very clean and comfortable lobby. Russell Jordan keeps me informed of the progress of my service while I am here. More

While my vehicle was in for routine maintenance, they called me to inform me of a leaking water pump that needed to be replaced, said it would cost an additional $600. I have a warranty, I asked if this called me to inform me of a leaking water pump that needed to be replaced, said it would cost an additional $600. I have a warranty, I asked if this is covered under that, the response was “it might be, but I don’t know if I’d be able to get a hold of them today.” Why on earth would I pay for something that is covered under warranty. It is covered under warranty, which the dealer confirmed, so I agreed with replacing the water pump. When I got the car home, the coolant reservoir was empty, and there was coolant all over the engine bay. I refilled the coolant, and it looks as if it is leaking out of the water pump. Did you replace the water pump? What did you actually do? What service did you actually perform? I will never take my vehicle here again. The advisors are lazy, the work is sloppy, and I question if the maintenance was even performed. More

Everyone was just dog gone nice they were all just friendly and the price was good thanks friendly and the price was good thanks More

Great, quick service. Everyone was very nice and helpful. It made my service seamless. Will definitely be going back. Everyone was very nice and helpful. It made my service seamless. Will definitely be going back. More