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Academy CDJR - Service Center

Tipton, IN

4.4
290 Reviews

290 Reviews of Academy CDJR - Service Center

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May 14, 2025

Jordan is very polite and attentive. Bob, our salesman, is also very polite and goes out of his was to please. More

by STURGISRIDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

It was my first time visiting the dealership. Jordan made me feel very comfortable. I had no questions about what to expect. From the time I arrived until the time I left, I had an overall great More

by Dontay Bady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

Th team was Very responsive and helpful. Had now issues or concerns with the work done. More

by schultz898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Academy CDJR responded

Thank you for the great feedback! We appreciate you choosing us and are always here when you need us next!

May 08, 2025

Best Service Team I have dealt with, Honest, Friendly, Upfront and Helpful. They are not like the Service Dealerships in Kokomo, They are 100% Better at Customer Service, how they talk too you and the inf More

by SConner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Academy CDJR responded

Thank you for the great feedback! We appreciate you choosing us and are always here when you need us next!

April 30, 2025

Out of all the shops out there, this is one of the most attentive and fair shops I've been to. Jordan really sets the standard though when it comes to service and punctuality. Clean, comfortable lounge/sho More

by Dcohee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Academy CDJR responded

Thank you for the fantastic review! We're thrilled to hear that you had such a positive experience with us. It’s great to know that Jordan sets the standard for service and punctuality. We truly appreciate your kind words and are so glad you enjoy our clean and comfortable lounge/show floor. Your feedback means a lot, and we look forward to serving you again in the future!

April 30, 2025

Frustrating that the initial issue i brought was never resolved due to apparently faulty sensors I had just purchased from O Reilly. Having them installed but never properly programmed. That's disappointi More

by Dcohee1
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Russell
May 05, 2025 -

Academy CDJR responded

Thank you for sharing your feedback. We apologize for the frustration you experienced with the initial issue. It's disappointing to hear that the sensor issue wasn't resolved as expected, but we're glad the radiator replacement was handled promptly and thoroughly. Please don’t hesitate to reach out if you need anything else.

April 29, 2025

At the last minute I had to have a shuttle ride and it was taken care of. More

by wzek
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Russell
May 05, 2025 -

Academy CDJR responded

Thank you for sharing your experience! We're glad to hear that we were able to accommodate your last-minute shuttle request and take care of everything for you. We appreciate your business and look forward to serving you again!

April 26, 2025

They did a excellent job. My car was returned to washed and cleaned also inside. More

by djeaton50
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Russell
May 05, 2025 -

Academy CDJR responded

Thank you for the great feedback! We're so glad to hear that your car was returned in excellent condition, both inside and out. We truly appreciate your business and look forward to assisting you again in the future!

April 25, 2025

Excellent service. On time. All things considered, very good results, nice to deal with. And a car wash on top of everything. More

by FREDFHENDERSON
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Russell
May 05, 2025 -

Academy CDJR responded

Thank you for the fantastic feedback! We're glad to hear you had a great experience with us, from the timely service to the car wash! We truly appreciate your business and look forward to providing you with excellent service again in the future.

April 18, 2025

Jordan was very kind and friendly. Great service! We had no issues. Received oil change and tire rotation. More

by suefeb29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Academy CDJR responded

Thank you for the 5-star review! Jordan is definitely a great asset to our team!

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