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Academy CDJR
Tipton, IN
125 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 125 reviews
October 14, 2024
Dealer was difficult to get a hold ( the service writer) Then did not update on what was going on. Had to call multiple times to find out what was going on. Then when truck was completed never received a ca Then did not update on what was going on. Had to call multiple times to find out what was going on. Then when truck was completed never received a call that it had been finished. Was not overall pleased with the service experience. Truck had water pump replaced top core support bolts not tightened at all and truck had a strong smell of antifreeze after pick up because it was not cleaned off after repair. I cleaned and tightened bolt would expect these things to be completed by the service center More
by tni222
Verified CustomerEmployees Worked With
Service dept Anthony
October 14, 2024
Had vehicle for over 6 weeks. We had to contact them for progress. Asked for someone in charge to call us, no call back. Poor customer service. We had to contact them for progress. Asked for someone in charge to call us, no call back. Poor customer service. More
by dkdufek
Employees Worked With
Victor Arcenal
October 09, 2024
Did a great job getting me in and out within a reasonable amount of time. amount of time. More
by tbone032
Employees Worked With
Other Employees :
Victor Arcenal, Brandon Long, Elliot Arnold
October 04, 2024
They performed a tire rotation that I didn't ask for and charged me to do it. I can go to any tire shop and they'll do it for free. I was told by my salesman when ordering the car that if I bought a tonne charged me to do it. I can go to any tire shop and they'll do it for free. I was told by my salesman when ordering the car that if I bought a tonneau cover they'd install it for me for free since they were unable to provide one with delivery. They charged me over $250 to do this service. Main reason I took truck in was because of a problem with my radio. At time of pickup it still wasn't fixed and they weren't about to put in a new radio even though the truck is still under warranty. I'll never go back. they're location isn't the greatest anyway unless you work at Chrysler in Tipton. More
by drobinson21
Employees Worked With
Samantha Parrish
October 03, 2024
Best dealership in this area for service,they answer all your questions, explain all your vehicle needs and completed them in timely manner your questions, explain all your vehicle needs and completed them in timely manner More
by rogerbutner58
Employees Worked With
Samantha Parrish, Anthony Fox, Steven Wisner
October 02, 2024
The last time I went in for service instead of them offering coupons for services provided I have to drag it out of them and ask them for one. I think they should automatically say hey we have a great offering coupons for services provided I have to drag it out of them and ask them for one. I think they should automatically say hey we have a great deal for you. Would you like to use this offer we have. More
by billhancock6
Employees Worked With
Samantha Parrish
