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Academy CDJR

Tipton, IN

4.4
125 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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6002 W Field Dr

Tipton, IN

46072

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Showing 125 reviews

October 22, 2024

This place is awesome when it comes to sales and service. Would highly recommend. Love my new vehicle More

by n.finch01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Arcenal, Brandon Long
Oct 24, 2024 -

Academy CDJR responded

Thank you for the 5-star review! We're thrilled you had a great experience. We look forward to serving you again!

October 21, 2024

Did a good job was pleased with your work. Price was a little higher than I wanted More

by glmendenhall30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Academy CDJR responded

Thank you for your review, we are happy to hear you had a good expirence. Let us know what we can do better next time to earn a 5 star!

October 21, 2024

Great customer service. Happy to see the inside and outside of my vehicle was cleaned during the oil change. Thanks! More

by mbeckman25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Academy CDJR responded

Thank you for the 5-star review! We're thrilled you had a great experience. We look forward to serving you again!

October 21, 2024

They always do a great job and deliver the car back to me on time More

by na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Arcenal
Oct 24, 2024 -

Academy CDJR responded

Thank you for the 5-star review! We're thrilled you had a great experience. We look forward to serving you again!

October 16, 2024

Had truck towed to dealership Aug 29 spoke with dealership to advise it wasn’t charging. Was told it would be looked at the next day. I called to check on vehicle Sept 4 after holiday. Apparently, More

by jaymkokomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vehicle
Oct 24, 2024 -

Academy CDJR responded

I sincerely apologize for the frustrations you've experienced with your truck service. It’s clear that we fell short in both communication and addressing your initial concerns. I understand how important your truck is for your work, and I regret the inconvenience this has caused. Please reach out to our GM directly at adam.arredondo@drivechariot.com. Thank you for your patience, and I appreciate you bringing this to our attention.

October 16, 2024

Door lock was not working called up talk to the manager. He got the truck right in. Got it taken care of. Was able to get it back in timely manner. Also Lonus vehicle while we were waiting appreciate your s More

by J2bh1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Academy CDJR responded

Thank you for sharing your experience! We’re glad to hear that our manager was able to get your truck in quickly and have the door lock issue resolved in a timely manner. We appreciate your trust in us and look forward to serving you again here at Academy CDJR!

October 16, 2024

Tito Gomez did a great job on the sales end of the transaction. He showed me two different cars to look at, and was open to discussion on price. The Finance mgr was a great young man, obtained a More

by BAKERPETER.PB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tito Gomez 5 stars
Oct 17, 2024 -

Academy CDJR responded

Thank you for your feedback! We’re happy to hear that Tito provided great service and guided you through the sales process with professionalism. We truly appreciate your business and look forward to serving you again here at Academy CDJR!

October 16, 2024

Had a part missing that is a tool for the lugnuts. We have to go back and get new lock nuts at the servicee department. That is the only issue I had with the place. More

by vdubiu03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue (JP) Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abanoub Boles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Arcenal
Oct 18, 2024 -

Academy CDJR responded

Thank you for your review, we are happy to hear you had a good experience. Let us know if there is anything we can do to make it a five star!

October 14, 2024

Dealership so clean and friendly. They are always able to service my jeep quickly, wash it and answer all my questions. More

by mkrpscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
Oct 15, 2024 -

Academy CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

October 14, 2024

I came in because of a major screwup from another dealership! I had gotten an oil change the night before from a different dealership and they didn’t put the Oring on the oil filter correctly which More

by dkranz122358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy and service technician Dean!
Oct 15, 2024 -

Academy CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

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