
AP Fairfax
Fairfax, VA

Filter Reviews by Keyword
By Type
Showing 444 reviews
Right place to buy a car and be treated as a valued customer AP Fairfax (and especially Louis) has met and even exceeded my expectation of purchasing car through dealership. From the moment I entered and walked AP Fairfax (and especially Louis) has met and even exceeded my expectation of purchasing car through dealership. From the moment I entered and walked away with the keys was treated very professional.... Detailed....answered my questions....and recomended with knowledge!!! Was helped to make well informed decision of byuing car without being pushed to.... And honestly that is all you can ask from a dealership!!!! More
The ultimate customer service experience My overall experience with my first dealership at AP Fairfax was absolutely one to remember. Mr. Zack Owens walked me through every step of the way fr My overall experience with my first dealership at AP Fairfax was absolutely one to remember. Mr. Zack Owens walked me through every step of the way from our intitial conversation to the finalization of the paper work. I had no idea of how difficult and time consuming purchasing a newer vehicle was but Mr. Zack made it very easy and comprehensive. I would definitely referrer AP Fairfax to any new consumer. Buying a card turned into a all day experience especially with finding reasonable auto insurance and Mr. Zack was able to assist me In finding some good insurance which he went out his way to help me find. I couldn't be more appreciative of my auto purchasing experience. More
Classy The team here is tight and confident and they have reason to be so. Louis helped us find the (dare I use the word?) perfect vehicle and was fair with The team here is tight and confident and they have reason to be so. Louis helped us find the (dare I use the word?) perfect vehicle and was fair with our trade in. He was sure he could beat our credit union's financing offer, and he passed us to Jimmy Diani with full confidence. He was right - we got a fantastic rate with no pressure, none of the weird car salesman secrecy. Such a breath of fresh air to do business with gentlemen of integrity and fairness. Louis's genuine kindness and helpful nature made the whole process easy. We had no idea what kind of classy car place we were walking into and consider ourselves so blessed!! More
Great service If you want to buy a car, recommend you see Zach. He will take care of you and have you driving in the car you wanted. Quick great service and the pa If you want to buy a car, recommend you see Zach. He will take care of you and have you driving in the car you wanted. Quick great service and the paper work didn't take long. Was out in like a hour and half. He is the best thing I've heard since sliced bread. More
Thanks Louie This was the first time I bought a car from a non-affiliated dealer. They had exactly what I was looking for. My only negative comment is that while s This was the first time I bought a car from a non-affiliated dealer. They had exactly what I was looking for. My only negative comment is that while signing the paperwork to purchase the car, I realized they only had one smart key; the other one was missing. Smart keys cost around $300, so now I have to purchase one myself. Shame on me for not asking in advance; I guess I assumed the car would come with two keys. Lesson learned. Overall, Louis is a nice guy, its a clean dealership, no issues with car or purchase. I would consider buying from them again, but next time I will ask all the right questions! More
A good place to buy a nice car! Louis and the rest of the staff were courteous, helpful and interested in helping me get a good deal. I used the Internet to find them. Thank you Lou Louis and the rest of the staff were courteous, helpful and interested in helping me get a good deal. I used the Internet to find them. Thank you Louis! More
Louis Acheampong is the best dealer! I walked in and the first person I met was Louis . His smile and awesome sense of humor along with his excellent communication skills led me to inquir I walked in and the first person I met was Louis . His smile and awesome sense of humor along with his excellent communication skills led me to inquire more about the company's offers. Needless to say, his competence about his job was amazing . I ended up purchasing a Toyota Corolla at a very good price! During my visit for test drive, I had the opportunity to meet the rest of the team and they were all nice. More
Feel like I got great service &a great deal on my purchase The staff at AP Fairfax are professional and accommodating. From the first time I reached out to them to when I drove my new vehicle off of their lot The staff at AP Fairfax are professional and accommodating. From the first time I reached out to them to when I drove my new vehicle off of their lot my experience remained pleasant. I got the pleasure of working with Zack and he is friendly, knowledgeable and was amazing with returning my emails and calls and answering any questions or concerns. I am satisfied with my experience and purchase. I would highly recommend AP Fairfax and Zack. More
Excellent Zack was excellent. The purchase was complicated as I was trading in two cars for the purchase of one. Zack worked with me so that it was still simp Zack was excellent. The purchase was complicated as I was trading in two cars for the purchase of one. Zack worked with me so that it was still simple. Excellent job. Very happy... More
Amazing!! I left work and I put the address for BMW of Fairfax on my phone and I ended up at AP Fairfax. I walked in there to make sure I was at the right place I left work and I put the address for BMW of Fairfax on my phone and I ended up at AP Fairfax. I walked in there to make sure I was at the right place and Zack greeted me. I told him I wanted to go to BMW of Fairfax to buy a car but the map took me here and he said well have a seat! He said it must be divine intervention! haha - well long story short I went there to get some information about buying a car and I walked out with a 335i BMW! I can say it's the best deal I've made in my life. My experience with Zack was amazing, it was my first time dealing with anything like that and he really took care of me. He was very patient and took his time to explain the process to me. I would recommend his services to anyone looking to purchase a car at AP Fairfax. Thank you for everything Zack :) I really appreciate it More