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AP Fairfax
Fairfax, VA
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Thank you Zach I can say that I went in to the dealership not knowing exactly what to get (SUV, Sedan, something luxurious, something practical), probably a salesman I can say that I went in to the dealership not knowing exactly what to get (SUV, Sedan, something luxurious, something practical), probably a salesman's worse nightmare. Zach was patient and helped me to narrow down my choices. He is very friendly and professional and will cut to the chase if you do not want to play games. I would definitely recommend his services to any family or friends in the future. Thanks, Andrew More
Lost in email translation I had inquire about a vehicle to which it was ideal for me that we communicate via email. Mr. Cliff Brook kept insisting to get me on the phone...and I had inquire about a vehicle to which it was ideal for me that we communicate via email. Mr. Cliff Brook kept insisting to get me on the phone...and I had replied that I prefer email but I would make my way over a weekend. I kept my promised and show up but we couldn't agree on the price of the vehicle and I left. All was good no fuss until Mr. Brook send another email indicating I never showed up. I replied and reminded him who I was and that we did not agree on a price. He kept sending emails to which by now felt like sales pressure and it frustrated me. I terminated communication. I wish Mr. Brook understood the importance of been discreet and respect the privacy as I work for the military and they don't allow cell phones in many of their buildings. It would of been good if had not sent those multiple emails after we've just talk. More
Wonderful Service from Zack Owens My experience working with Zack was great. He was very professional and I would definitely recommend others to him. I came from out of town to purch My experience working with Zack was great. He was very professional and I would definitely recommend others to him. I came from out of town to purchase this vehicle and the process was smooth. More
great experience I was happy with the salesperson and deal for the car. Cliff was very informative about hybrids. New car for me. He had Good follow up and availabl I was happy with the salesperson and deal for the car. Cliff was very informative about hybrids. New car for me. He had Good follow up and available for questions. More
Excellent Service Sale Person I purchase a vehicle from the Louis and Zack . They were great and help me got me a great price on my vehicle and worked with finance to get a rate. I purchase a vehicle from the Louis and Zack . They were great and help me got me a great price on my vehicle and worked with finance to get a rate. I will come to purchase my next car here. More
Smooth Sailing Zach and I had been having a conversation prior to me coming into AP Fairfax about the Audi A4. He was great at communication and follow up. When I Zach and I had been having a conversation prior to me coming into AP Fairfax about the Audi A4. He was great at communication and follow up. When I arrived, the process was smooth sailing and everyone was willing to assist. I was given a great deal for my trade and left with the car I loved. Thanks AP Fairfax, you ROCK! More
Excellent Service I just purchased a Merecdes Benz CLA from this dealership and I brought the car from Zack Owens. He was absolutely wonderful to work with. He was very I just purchased a Merecdes Benz CLA from this dealership and I brought the car from Zack Owens. He was absolutely wonderful to work with. He was very friendly, informative and honest! I would definitely buy another car from them!!!!! More
Exceptional service I worked with Zack Owens and he was absolutely spectacular. I knew what I was looking for going in and he exceeded my expectations entirely. I walked I worked with Zack Owens and he was absolutely spectacular. I knew what I was looking for going in and he exceeded my expectations entirely. I walked out with a great deal and an amazing car that I'm very happy with. I would recommend Zack and AP Fairfax to anyone looking for quality service, and an excellent selection of high end autos. More
Absolute best car buying experience - Zack is first rate! Without hesitation I would highly recommend AP Fairfax and especially Zack Owens. From the very first interaction Zack was a consummate professional. Without hesitation I would highly recommend AP Fairfax and especially Zack Owens. From the very first interaction Zack was a consummate professional. He went out of his way to arrange the deal to coincide with a trip we were taking to DC last month. Because our car wasn't completely through the BMW certification process, Zack provided me a loaner and dropped our new car off when it was ready. If that wasn't enough Zack surprised us and had the car MD inspected on the way to our house! Absolutely hands down his attention to our needs well exceeded our expectations. When it's time to buy our next car, Zack will be our first call! S Stinson More
Excellent selection of cars, pricing is very competitive Good overall experience. Had good selection of cars that I was interested in. Cars were in very good condition Prices were very competitive. Would re Good overall experience. Had good selection of cars that I was interested in. Cars were in very good condition Prices were very competitive. Would recommend the dealership to those shopping for luxury vehicles More