AP Fairfax

Outstanding Customer Service I recently purchased a Maserati Quattroporte from AP, and this was my first experience with the dealership. They were extremely accommodating when I I recently purchased a Maserati Quattroporte from AP, and this was my first experience with the dealership. They were extremely accommodating when I requested the opportunity to have the car checked out by an independent mechanic, and went the extra mile to correct the few minor issues that were identified. Zack Owens was my first point of contact, and was extremely helpful and attentive throughout the process. Ultimately, I closed the deal with Sayed Masumi, who was a true gentleman, an absolute straight shooter and a pleasure to do business with. I cannot recommend them highly enough for your next car purchase. More

different! a good way I met, worked with and purchased my vehicle from Louis; very professional, respectful, honest, and so easy to talk to. It's been a long time since I p I met, worked with and purchased my vehicle from Louis; very professional, respectful, honest, and so easy to talk to. It's been a long time since I purchased a vehicle and it went well. I got me a new(er) ride! A few days after the purchase, i could not reach the finance manager, Louis was very responsive and detailed in communication. I've had my vehicle for over a month and my husband and I do not have one negative thing to say. Thanks Louis. Thanks Jimmy More

Refreshing! I was riding along with my son who made his 1st car purchase here and was so impressed with the professionalism and honest approach of his salesman, Z I was riding along with my son who made his 1st car purchase here and was so impressed with the professionalism and honest approach of his salesman, Zack Owens. It was refreshing to hear because of knowing of my son's previous bad experiences. I could see that Zack's straight-forward, pleasant and down to earth approach which immediately addressed purchasing concerns my son had put him...and me!...at ease. He was very helpful with insurance information, etc. He was all around helpful and an asset to AP. We would definitely recommend AP Fairfax and Zack Owens to anyone we know needing to purchase a vehicle. My son was very satisfied and got a good deal. The atmosphere of the place and interaction with all other employees was just an overall pleasant fun experience. Thanks Zack and AP! More

very helpful it was 2nd time buying a car and i'm not the person who cares too much for the process but thanks to Zack i got a lot of help and laughs through the p it was 2nd time buying a car and i'm not the person who cares too much for the process but thanks to Zack i got a lot of help and laughs through the process. i would suggest him any day of the week. One of the better people on this planet. He's the type of guy you'll go back and check on to see if he's doing okay (besides getting a good story out of him) ell after doing business. More

Making The Car Buying Process Easy This was my first experience with AP Fairfax. It was not my first experience at buying a vehicle. I was not looking forward to having to deal with t This was my first experience with AP Fairfax. It was not my first experience at buying a vehicle. I was not looking forward to having to deal with the high pressure sales process in visiting showrooms, looking at cars and then haggling over price. I was pleased with both the professionalism and low key approach of Zach Owens. Over a 10 day period I looked at different vehicles and came to the conclusion that AP Fairfax was the best choice among those I had visited. In my dealings with Zach he was a no nonsense sales representative who provided me the information I needed to come to a decision on the car that I eventually purchased. Once the decision was made, Zack facilitated the purchase and the administrative process was far less complicated and time consuming than I was previously accustomed to. In all, I came away with a car I am pleased with at a respectable price. Without doubt one of the better car buying experiences I have ever had. More

Best buying car experience yet Shaiq Rahi Is a professional and honest person, he was upfront with everything and was very helpful. Thank you very much, we love our car too! Shaiq Rahi Is a professional and honest person, he was upfront with everything and was very helpful. Thank you very much, we love our car too! More

Good customer service A very professional and friendly dealership. There willingness to help you and understand your needs are very impressive. They made the car-buying pro A very professional and friendly dealership. There willingness to help you and understand your needs are very impressive. They made the car-buying process nice and smooth. Very good customer service. More

They lied about the car being undamaged and now won't own up The salesman was very nice however the dealership lied to us. The Carfax showed that the car was in no accidents and we were told the car was in perfe The salesman was very nice however the dealership lied to us. The Carfax showed that the car was in no accidents and we were told the car was in perfect condition. However after taking the car home, we learned that the car had been in an accident. They told us that the car was pulling right and would be fixed through alignment. We took the car to them 3 times and they pretended that they didn't know what was wrong. When we took the car to our mechanic, he said the car had $1000 worth of damage and had been in a minor accident however an accident no less. Now, I have been trying to contact them to get things sorted out as what we were told was not the truth but they aren't picking up my calls and aren't replying back. The car is great and they've offered to take it back but we'd be losing tax, the processing fee and extra money for mileage put on the car. Mileage that includes having to go back and forth between their dealership and my mechanic to try and figure out what was wrong. Had they told us the car had issues I wouldn't be writing this review. I wouldn't have to waste my time trying to get them to fix a problem they knew of. They still haven't owned up to their fault and it shows the true face of this dealership. They lack integrity and honesty. Please be very careful in buying a car that has a "minor" problem from them as it could turn out to be worse than they told you. Be careful even when buying a car in perfect condition from these folks. From my experience, stay away from them. If you get a damaged car from them, good luck trying to get them to help you. More

The best car buying experience! I purchased a vehicle from a different dealership and didn't like the car after driving it for 3 weeks. After extensive research, I find the vehicle t I purchased a vehicle from a different dealership and didn't like the car after driving it for 3 weeks. After extensive research, I find the vehicle that I really wanted at AP Fairfax. I was extremely afraid of the upside down value when trading in the vehicle- seeing that I just bought the car. Rahi was able to match my Carmax appraisal and put me in an immaculate 2010 Acura TL Technology vehicle with no problems. Its been a few weeks and I've received so many compliments on how clean the car is and how smooth it drives - no issues whatsoever on the car - even with 83k miles on it. In addition, I just looked and my other car note was been paid off completely in 2 weeks! - This dealership is very fast and efficient. I was in and out of the dealership in 2 hours with my new car. I would definitely purchase from them again!!!! More