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AP Fairfax
Fairfax, VA
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Extremely Helpful Zack Owens was excellent to work with. I knew the exact car I was looking for and AP Fairfax had one listed at the best price in the area. Zack unders Zack Owens was excellent to work with. I knew the exact car I was looking for and AP Fairfax had one listed at the best price in the area. Zack understood my needs and was very personable and patient. He even helped me get the best value for my trade-in by offering more than another dealer and Carmax. This made me confident that I was getting a great deal. Financing was easy, and I got a great rate. I will certainly look at AP Fairfax again the next time I need a luxury car. More
Very Good Experience I worked with Zack and was able to buy an Audi Q5. I had already done a lot of research on both the car and this dealership and was confident when wal I worked with Zack and was able to buy an Audi Q5. I had already done a lot of research on both the car and this dealership and was confident when walking in. Zack was personable and made me a good deal. They were still buffing the car and there were a couple of spots where sap (or something similar) had worked its way into the clear coat and some other minor paint issues as well. Zack and Jimmy (finance guy) wrote up the paperwork to fix it for free and I bought the car. After going out of town for the weekend, I dropped the car off the next week and they repainted the hood, front fender and door to fix the problem. It was convenient and easy and they stood by their word. Zack is very motivated for feedback and actively encourages his customers to write reviews, and I think that's a telling trait. Only dealers who are going to do right by their customers actively encourage them to talk about the experience. And my experience was a positive one and I would definitely buy from AP Fairfax again. More
Kenny This was the best car buying experience I have ever had. Zack Owens is the greatest! He was very personable, completely transparent, and was genuinel This was the best car buying experience I have ever had. Zack Owens is the greatest! He was very personable, completely transparent, and was genuinely happy to assist me in getting the car of MY choice. The entire process was painless. I was amazed, and impressed with how quickly the purchase was completed. Unlike other dealerships that have you sitting around waiting the entire day. In Only a couple of hours ( literally 2 hours). I was the new owner of a C300 Mercedes Benz. Exceptional customer service from Zack Owens, as well as Jimmy Diani. If your in the market for a new car, I highly recommend you call Zack Owens at AP Fairfax. More
I got my dream car!!!! I had a wonderful experience yesterday. I was so glad I came in, I am really happy I had a chance to work with Shaiq Rahi, he was amazing, very welcom I had a wonderful experience yesterday. I was so glad I came in, I am really happy I had a chance to work with Shaiq Rahi, he was amazing, very welcoming, treated my whole family nice. I was so happy leaving there with my new car. I called my friend the next day to tell he to give him a call soon. thank you Shaiq Rahi!!!!! :) More
2013 Mercedes E350 Coupe I am a 49 year old guy that has been looking for a vehicle for the last few months. I have been in and out of AP Fairfax multiple times and never fel I am a 49 year old guy that has been looking for a vehicle for the last few months. I have been in and out of AP Fairfax multiple times and never felt the pressure to put up or shut up. With that said, I couldn't be happier with the experience at AP Fairfax and particularly with Zack and Jimmy. Zack is a great guy that understands that while dealerships buy/sell cars everyday, it is still a stressful experience for the customer. Jimmy understands that we are not all Finance guys and made it incredibly painless. AP Fairfax will definitely be my go to dealership from now on. Thanks Zack! More
Immaculate vehicles!!! When I arrived at AP Fairfax I had a few options of vehicles that I wanted to purchase. As I browsed threw the inventory in person, I noticed that eve When I arrived at AP Fairfax I had a few options of vehicles that I wanted to purchase. As I browsed threw the inventory in person, I noticed that every vehicles new & old were extremely clean inside and out. The pictures on their website actually told the true story of how the vehicles look. Some of them were 3 to 5 years old yet looked as if they just came out of production. Mr. Zack Owens helped me make a great decision & a great financial deal on a BMW 5 series that fit me perfectly. This car is 3 years old but looks as if it has never been toutched. It drives like a dream & I am very pleased and exited about my purchase. I will definitely be referring any and everyone I know thats looking to purchase a vehicle to Mr. Zack Owens at AP Fairfax! More
Great experience. Zack Owens helped me with my 2014 Lexus IS350 F Sport purchase; my first big time car purchase. Very easygoing and friendly. Great ambiance overall. Zack Owens helped me with my 2014 Lexus IS350 F Sport purchase; my first big time car purchase. Very easygoing and friendly. Great ambiance overall. Would definitely recommend. More
First time that buying a car didn't have to feel sleazy! I've been through the process of buying/leasing cars quite a few times before but this is the first time I didn't feel disgusted by the process and it I've been through the process of buying/leasing cars quite a few times before but this is the first time I didn't feel disgusted by the process and it was Zack Owens that made it happen. Thank you, Zack! More
Good cars Zack Owens assisted me in getting a very nice 2014 Lexus CT200h. I am very happy with my purchase and the price was better than the fair market value. Zack Owens assisted me in getting a very nice 2014 Lexus CT200h. I am very happy with my purchase and the price was better than the fair market value. More
Dead On I went through Cargrus and searched for the vehicle starting on Monday night , I found what I was looking for at A.P. Fairfax and inquired about it. T I went through Cargrus and searched for the vehicle starting on Monday night , I found what I was looking for at A.P. Fairfax and inquired about it. The next morning , Tuesday , I got a follow up call from Zack informing me that the vehicle was available . He sent me an application for financing and I filled it out and sent it in , He called me and said a representative from the bank would be calling to ask a few questions , which he did on Wednesday . Throughout the entire process he called me at least twice a day . Wednesday night I got a call from the finance manager and we went over the terms and what the process entailed ,then I talked with Zack again and we were all set except I live four hours away . So on Thursday . ON HIS DAY OFF , Zack picked me up form the train station in D.C. and took me to the dealership. Upon arrival the vehicle was sitting out front awaiting delivery. I took it for a drive and when I got back the entire process took less than an hour. There were no surprises and no hidden fees. Today , Friday . I got a call from Zack to see if I made it safely and If I had any concerns. More