AP Fairfax

Very good experience Zack, was friendly ,courteous and polite. I got exactly what I was looking for .He had the vehicle ready and waiting when I arrived.There was no hassl Zack, was friendly ,courteous and polite. I got exactly what I was looking for .He had the vehicle ready and waiting when I arrived.There was no hassle in getting the deal done. It was done in a professional manner and I would highly recommend this dealership to all my family and friends. I thank you for a job well done. Don watkins More

They get you in an out in a matter of short time Great experience easy to dealt with. I browse for a specific vehicle over the internet and as soon as I ask for what I was there, they got me in an ou Great experience easy to dealt with. I browse for a specific vehicle over the internet and as soon as I ask for what I was there, they got me in an out the door way I want it. More

Updated review: warning about scam Updated review (April 2017): The salesman told us we would save money by using biweekly payment plan in which money would be taken out of our bank acc Updated review (April 2017): The salesman told us we would save money by using biweekly payment plan in which money would be taken out of our bank account every two weeks and sent to Wells Fargo, our finance company. He said this would result in a term reduction of 6 months and a savings of $1,452. He never said a word to us about any fees, and there is absolutely nothing in our paperwork about fees for using this service. We said fine. When we finally got our first statement from Wells Fargo, almost 2 months after we bought the car, it showed that only the minimum payment had been made, even though we had had 3 half payments withdrawn from our account. So I went to the website for "smartpaymentplan.com" and found out that there is a hefty membership fee for using this service. I would NEVER had agreed to this had I known. Anyone can easily pay their Wells Fargo car loan online and easily include extra principal, for FREE. So why is AP Fairfax selling this ripoff service from smartpaymentplan.com? No doubt they are getting a cut of the membership fee. I am trying to get out of this now, but other potential buyers be warned. BTW, here is what the BBB had to say about smartpaymentplan.com: BBB files indicate that this business has a pattern of complaints concerning fees not being disclosed to customers at the time they contracted with the company's services. SMART Payment Plan offers a service that allows customers to automatically debit smaller bill/loan payments to match their paydays. The business states that this results in a faster payoff of their loans by paying less in interest and making extra loan payments over the course of a year. For automobile loans, customers are offered SMART Payment Plan's services at the dealerships. Customers have alleged that the dealership selling these services do not disclose all fees that are involved, including (1) $399.00 Membership Fee and (2) Per Debit Fee of $1.95 for customers paid bi-weekly or twice per month ($.98 cents for those paid weekly or $4.95 for those paid monthly). Original review: We had our eye on a particular car at AP Fairfax for a few weeks. We stopped in on a Thursday afternoon and left with the car just a few hours later. Faheem and Jimmy were pleasant to work with and didn't waste our time. More

Great service, quick and easy process! My dad found me a car for my birthday, and surprised me when we went to pick it up. Signing paperwork and getting the car took no more than 15 minutes My dad found me a car for my birthday, and surprised me when we went to pick it up. Signing paperwork and getting the car took no more than 15 minutes. Very please with our purchase. They cleaned it inside and washed it outside, looked brand new. Faheem helped with explaining features in the car before I left and over all I just really enjoyed picking up the car and now having it. More

Beyond Sales and Customer Services I submitted an inquiry via cars.com and got a response from Zack Owens within minutes. We spoke and corresponded about the vehicle that I was interest I submitted an inquiry via cars.com and got a response from Zack Owens within minutes. We spoke and corresponded about the vehicle that I was interested in, and set up an appointment for me to check out the car at the dealership. Unfortunately we were unable to keep the appointment for various reasons. When I called back, I spoke with Faheem Malik, who was more than gracious and agreed to meet me even though it was close to closing time. We test drove the car, and he assured me that this car was a good choice for my current needs and situation. He encouraged me to lock it in as soon as possible. This is my first time purchasing a car and I wanted to consult with my mom, but my phone battery was low. Faheem lent me his phone and even talked to her. He convinced us both to move forward asap since that deal wouldn't be around for long - slight pressure (not in a pushy way), but I'm so glad we followed his guidance. Alex Diani also stayed late and walked me through the paperwork. He was very patient, and answered all of my first-time-car-buyer questions. When I returned to pick up the car, I met Zack Owens and enjoyed a pleasant exchange before I finalized things with Faheem. Great interactions all around! Thankfully, my first experience was a great one. I have complete confidence in this dealership and would recommend to any and everyone! More

Great experience Had been looking for a specific car for a couple weeks through USAA car buying service and came across what I was looking for at AP Fairfax. Sent an e Had been looking for a specific car for a couple weeks through USAA car buying service and came across what I was looking for at AP Fairfax. Sent an email to dealer and got a response with in a few min. The salesman Faheem was very nice and we set up a test drive the following day. The car was just what I was looking for and the sale was very easy. No pressure. Very nice and competent dealership. No hard sell including extended warrenty etc. More

They helped me out of a bind I worked with Zack Owens to purchase a 2014 Lexus CT. I had recently purchased a brand new car that I was not satisfied with. Zack and the entire team I worked with Zack Owens to purchase a 2014 Lexus CT. I had recently purchased a brand new car that I was not satisfied with. Zack and the entire team really went above and beyond to help me get agreeable terms for the Lexus using my severely depreciated trade in. Everything was clearly explained and I'm off to a fresh start. I will never buy new again and I would highly recommend purchasing a used vehicle at AP Fairfax. More

Easy to do purchase. Faheem was very helpful in car buying process. Dealership matched offer from Carmax for my trade. I drove in my trade and in about 2 hours I drove awa Faheem was very helpful in car buying process. Dealership matched offer from Carmax for my trade. I drove in my trade and in about 2 hours I drove away in the car I purchased. No high sales pressure whatsoever. More

Easy, courteous, confident, seamless We needed to test drive the BMW C3 and 5, choose, Finance and depart on Sunday. We were in by 11:45 and out by 3:30. Perfect. We needed to test drive the BMW C3 and 5, choose, Finance and depart on Sunday. We were in by 11:45 and out by 3:30. Perfect. More

Prompt, Courteous Professionals Jimmy was a prompt, clear communicator with great manners and empathy for his customers. It was easy to work with him and the dealership and they were Jimmy was a prompt, clear communicator with great manners and empathy for his customers. It was easy to work with him and the dealership and they were knowledgable about the cars they have in inventory. More